DMCA Notices
Copyright infringement removal requests and brand protection procedures.
Overview
BTA-MALL respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). Products listed on our platform are submitted by authorized distributors and sellers. If you believe a product or content infringes on your copyright or trademark, you may submit a removal request using the process below.
Once a product is removed following a valid DMCA notice, we add the brand name to our do-not-list database to prevent future listings.
How to Submit a DMCA Notice
Your notice must include all of the following:
- URL of the infringing content — a direct link to the specific product page(s) on BTA-MALL that contains the allegedly infringing material.
- Your contact information — full name, mailing address, email address, and phone number so we can respond to your request.
- Description of the copyrighted work — identify the original work you claim has been infringed, including any registration numbers if applicable.
- Good faith statement — a statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
- Accuracy statement — a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
- Signature — your physical or electronic signature.
Where to Send Your Notice
Send completed DMCA notices to:
Email (preferred): [email protected]
Mail: BTA-MALL — Legal Department
133 NE 2nd Ave # 810, Miami, FL 33132, USA
Phone: 1-646-389-1272
Alternatively, use our Contact Us form and select “DMCA / Copyright” as the subject.
Counter-Notices
If you believe your content was removed as a result of a mistake or misidentification, you may submit a counter-notice containing the information required by the DMCA. We will forward valid counter-notices to the original complaining party.
Repeat Infringers
BTA-MALL will terminate, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.