Key features

• •Contains a simple, six-step process for creating messages that get and hold the recipients attention.
• •Chapters include Sales and Marketing with Pizzazz, Successful Job Search and Employment Issues, Customer Relations and Personal Business.
• •Specific chapters on such areas as sales and marketing, customer relations, and personal business offer hundreds of sample letters, memos, and e-mail messages.
• •Also includes numerous tips and reminders that help make the central point that a successful message should always focus on what the primary reader needs to know.
• •6W x 9H Inches