Key features

• •Includes three new chapters that address evaluation and outcomes, program evaluation, quality improvement, and reporting and disseminating results
• •Explores health care practice determinates related to quality, safety, and value
• •Covers how to lead and participate in comprehensive health care evaluations using best practices in conduct, interpretation, and dissemination
• •Includes strategies for evaluating small, medium, and large programs
• •Facilitates competency in conducting systematic and in-depth evaluations of all aspects of health care
• •Provides information based on best practices and evidence-based practices
• •Offers practical methods and tools for conducting and implementing a quality improvement (QI) project
• •Provides numerous examples and case studies
• •Encourages the dissemination of results using a variety of venues, such as formal presentations, posters, and publications