Measuring the Performance of Human Service Programs (SAGE Human Services Guides)

Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
Measuring the Performance of Human Service Programs (SAGE Human Services Guides)

Key features

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  • Provides a fundamental understanding of performance accountability and performance measurement in human service programs with comprehensive and up-to-date material
  • Utilizes the systems model as a conceptual framework― a common conceptual framework in social work and the human services
  • Explains the different types of output (efficiency) performance measures―time, episode, material
  • Includes updated examples of efficiency, quality, and effectiveness performance measures in human service organizations
  • An Instructor′s Resource site (http://www.sagepub.com/martinmeas2einstr) offers PowerPoint slides for each chapter and suggested assignments to accompany each chapter.
  • Intended Audience This book is designed for graduate courses on social work and human services and is also a invaluable resource for practitioners in human service organizations.

Measuring the Performance of Human Service Programs (SAGE Human Services Guides)

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