Measuring the Performance of Human Service Programs (SAGE Human Services Guides)



Key features
- •U
- •s
- •e
- •d
- •B
- •Provides a fundamental understanding of performance accountability and performance measurement in human service programs with comprehensive and up-to-date material
- •Utilizes the systems model as a conceptual framework― a common conceptual framework in social work and the human services
- •Explains the different types of output (efficiency) performance measures―time, episode, material
- •Includes updated examples of efficiency, quality, and effectiveness performance measures in human service organizations
- •An Instructor′s Resource site (http://www.sagepub.com/martinmeas2einstr) offers PowerPoint slides for each chapter and suggested assignments to accompany each chapter.
- •Intended Audience This book is designed for graduate courses on social work and human services and is also a invaluable resource for practitioners in human service organizations.
BrandSage Publications
CategorySocial Work
Measuring the Performance of Human Service Programs (SAGE Human Services Guides)
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