Key features

• •U
• •s
• •e
• •d
• •B
• •It's everyone's "must have." This is a reference book for the entire project team who works on the deployment of an IP Telephony solution.
• •Take advantage of best practices. Includes more than 200 best practices, lessons learned, and tips for getting you through your IP Telephony deployment successfully.
• •Minimize risk and learn from the mistakes of others. Read the list of the top 10 things that can go wrong during an IP Telephony deployment.
• •Ask the right questions. Get the project team thinking and collaborating together with Stephanie's "Checklist of Questions to Ask the Project Team."
• •Use proven planning tools. Work from sample checklists, templates, project plans, and workflow documents to guide your planning process.
• •Keep the Steps to Success on the minds of your project team. Use the enclosed poster, which illustrates every major step associated with an IP Telephony deployment.