The product works very well but unfortunately the threaded piece had a structurally weak part and broke after only a couple of uses when I accidentally dropped it.

pole end broke off (where plastic thread and metal pole meet) after a few uses. was not abused in use in any way. very disappointed

I purchased this extension pole together with a Stauber Best Bulb Changer Kit.
PROS:
This is quality all the way.
Easy to use.
Easy to extend.
Sturdy materials and great workmanship on this product.
Many uses (change light bulbs on 12 foot ceiling, wash windows, clean the soffits on outside of house, good for paint rollers).
The top is a universal size and will fit most attachments.
CONS: None.

I had a few other cheap extension poles which were cheaply made by big name brand companies. They are now in the recycle bin. This extension pole will last a lifetime. I'm go glad I purchased it and highly recommend.

I'm finding it very hard to get the collar to loosen and tighten when I want to extend or shorten the pole. The inner red collar has thick spokes of sorts, that the black outer collar tightens against. I try to hold the bottom of the pole with my feet to get it to stay still enough while I'm trying to loosen or tighten the black collar. It almost needs two people to do it. The amount of strength required overpowers the ability to keep the rest of the pole still. It's not designed well, and I dread having to lengthen or shorten it, so I don't use it as much as I might. I ended up leaving it in the long position between uses, rather than being able to shorten it and put it away, which is why I got it.

I'm probably less than thrilled with this due to my own poor judgement... but for 'in a house' use; other than very high or vaulted ceilings... this is too big. That said, I don't have to extend it to easily work on 8 foot ceilings which probably means that it will last forever. I have a bad shoulder and still insist on doing all the painting at our address, and this is a SUPER tool for keeping your arms below shoulder height!!

I used a twist and reach roller handle for 5-10 years and broke it applying a light texture in primer, at the longest extension. So, I decided to try something like this. We DO have vaulted ceilings in my living room and this will work pretty well for that assuming I don't have to apply an extreme amount of pressure to the roller. So for a LONG reach this is a great tool, for the average person wanting to roll an average ceiling, this is too big... I can see having both roller tools in my painting arsenal... and would not even consider giving this back, but I do need to buy another twist and reach roller... this is not a replacement.