I HATE to iron and I have purchased and returned 4 other steamers that claimed to be professional steamers, including the J-2000. I decided to bite the bullet and purchase the J-4000 knowing that it takes 15-20 minutes to get full strength steam and that it was heavier than most steamers (but it is on wheels to easily move around)...all of this is written clearly in the product description! I am so glad that I decided to try one last time and order the J-4000! It is absolutely incredible and worth every penny! I purchased clergy albs, cassocks and stoles that needed to be steamed to get the wrinkles out and not one of the other steamers did the job that the J-4000 has done. I don't know what I did without this steamer! The hose is completely flexible once it warms up and there is a great steady stream of steam produced once it is fully heated. If you are going to steam, perhaps those that think 15-20 minutes is too long to wait should plan accordingly and plug it in that much ahead of time so that it is ready to go when you need it. Otherwise, don't purchase the unit. The J-4000 is one of the best purchases that I have made! I recommend this steamer to anyone that wants a steamer that really works!J-4000M Jiffy Garment Steamer with Metal Steam Head, 120 Volt

disappointed due to the weak steam. I expected much more, it is very comparable with the J-2000 in performance. For a commercial heavy duty steamer I would also expect a much higher pole to hang my pants but instead, it's low and I have to go into a squat position several times

I bought my wife a J1 25 years ago and just replaced it with the J4000. If there's anything you should figure out from that, it's at these steamers are the standard for an entire industry, built like battleships, and will dominate any clothes steaming job.

I will never iron again - You have to get use to using a steamer, it took me 3 or 4 times but what a difference - (takes about 5-10 minutes to warm up - keep a gallon of distilled water on hand - definitely buy steaming gloves). You notice you don't see stores ironing clothes before they display them. And if they used an iron they wouldn't just look wrinkle free they'd look ironed. Just a warning not all steamers are equal don't go cheap then be mad steaming didn't work.

I am a firm believer in the saying "you get what you pay for" and the "buy once, cry once" philosophy. The Jiffy J-4000 garment steamer is a perfect example of this rule. The craftsmanship and quality of materials on the J-4000 steamer are impeccable. There are very few products manufactured today that are built to the standards and quality of this steamer. It is like someone got into a time machine and brought this steamer back from the the 1950's. It seems to me that modern day products and appliances are specifically manufactured to fail. They are built with cheap components specifically engineered to fail in order to create either a thriving market for replacement parts or to simply make you purchase a replacement product. The Jiffy J-4000 is manufactured using strong, quality materials and appears to be put together with a level of pride rarely seen in the current market place. There is an expanded diagram of the steamer in the owners manual that lists every single part, down to individual screws and wires, enabling you to order a single part if necessary. Not only is the build quality fantastic, but the function the steamer is amazing. I actually look forward to using it. I generally conduct a tremendous amount of research before I make a purchase. That said, I purchased both the Jiffy J-2000 and the J-4000 to try them both out (both metal heads). I found that both units worked really well, but the J-4000 is simply in another league all together. I find the J-4000 to be superior in every way, not only the build quality but in performance as well. This steamer is a tank, and at the end of the day it was approximately $75.00 more than the J-2000 with the metal head. If you live in a tiny apartment or for whatever reason believe the J-2000 would be better suited to your needs, I am sure you will be more than happy with that model. However, if you order both and use them side by side you are likely to keep the J-4000. This is one of those things that after purchasing it you ask yourself how you lived without it for so long. There are just so many uses for it. It works great for everything. I find that I use it almost daily or in some cases twice a day. I turn the J-4000 on before I start to get ready, by the time I brush my teeth, shave, etc. the steamer is ready to go. After coming home in the evening I can steam a dress shirt that I wore all day and it is instantly fresh and ready to go. Works great on hunting gear that you don't want to wash in fragrant laundry detergents. For all of the people that complain about how long it takes to heat up...................Good God, Really!?? Did you not even read the description of the product and/or take even a quick 30 second scan of the product reviews before you purchased the steamer?? To me this is like buying a Ford Mustang GT and then all of a sudden your surprised and upset that it does not get the gas mileage that a smaller V6 model provides. Anyway, as others have mentioned.....get at least one protective steam glove. Trust me, this is not equivalent to the steamers you purchase at Bed Bath and Beyond, this steamer will burn the living daylights out of you with a quickness if you are not careful. The glove comes in real handy and works well. I really cannot recommend this steamer enough.