Not as advertised on Amazon - "The cards come in a hard black plastic Kem box"
The cards actually come in a flimsy cardboard box. Not a show stopper, but not what was advertised. Amazon - wake up and update the listing!

They are a little easier to shuffle for our card group of senior citizens. The Jumbo Poker decks are a bit larger, thus easier to hold and to read from across a table. Seem like they will be durable.

This is my 2nd deck of KEM's and the last time I had a purchase a set was in 2003. I am perfectly content with a 7 year shelf life for playing cards. I have played with Copag's before and these remain my personal preference. Suffle and deal once and you'll be sold on them. They are crisp, smooth, and endure the wear and tear of tournaments and drinking games alike. They are not indestructible, but their durability is what makes them worth the price. I finally had to retire my first deck after the ace of spades started to fleck off a bit and one card got a slit along the side (after 6-7 years of respectable use). You can re-order individual cards but I felt it was just time to get two new decks. I agree that the plastic holder they come with leaves something to be desired, but I found two great hand-made wooden card cases on-line from Thailand. Give up the paper cards and these will pay for themselves over the course of a few years (or months, depending how often you play).

I had a bit of trouble with my order of Kem poker style black and gold cards, as Amazon was apparently out of the black and gold cards and sent me another brand. And instead of poker style, they sent bridge style. It took three attempts to get the right ones. The first time I asked for a replacement, that replacement was the same wrong brand and bridge style as the ones that came instead of the Kem cards. When I asked for a replacement again, I got a message letting me know that I could not replace them since the Kem black and gold were out of stock. There were several options, but none of them met my needs. I had a very hard time finding the right button to use to send a complaint about my order, but when I did, I got a very helpful phone call from Amazon and an overnight delivery of the correct cards for free. I had to tell the Amazon representative that I wanted Kem and would accept blue and red rather than the color I'd wanted initially.

My experience with Kem cards, which I've been using for several years, up until now has been quite wonderful, as the cards are very, very durable and usually last at least a year with weekly use. Unfortunately, the deck I received had an ink stain on the back of one of the cards that could not be removed. When I contacted the Kem company, I found out that, in order to get a replacement card, I had to specifically identify the card and send that identification along with a self-addressed, stamped envelope and a dollar. I have yet to find out how quickly Kem will send me the new card.

In my opinion, the replacement card should be free, I should only have to contact the company online and send them a photo of the damaged card. This, however, is a rather small complaint. In general, Kem cards are a superior product and well worth the price.

Unique hybrid process like no other cards made on the market. Love the way they shuffle and feel. Owned for years. No fading or loss of color.