Im so dissapointed im istall this in july 2016 and is broke down already, flame won't stay on and the heat bent the grill frame

Cooked on this for the first time and it was awesome.

The first one was missing the knob and the hose. The second one was ok. I have not installed it yet

There are only two settings, High and Low. The problem is that the Low is too hot so I have to keep turning it off then back on to keep from boiling the beans into little rocks.

Purchased this unit for an outdoor kitchen. Fully enclosed cabinet, stainless steel access doors and drawer units, granite counters, etc. It's a beautiful setup and with the Big Green Egg next to it it's a BBQ dreamland. The kitchen island is outdoors, i.e. not covered, but completely weatherproof. Well, read on because apparently not completely...

The positives:
1) The unit arrived in good condition and on time.

The Negatives:
1) The gas knob lettering is upside down. We requested a replacement and it is also upside down. Ok, we can live with that right? I called the manufacturer and they said "we don't sell on Amazon, so go talk to them because it has nothing to do with us". Nice, eh? I called a distributor here in Ohio and they said the manufacturer doesn't sell parts for their units, so I'd have to buy a whole new one and swap out the knob. Ridiculous. At least they were apologetic and tried to help.
2) There is no regulator. So go to your big home improvement store and spend another $15... but wait! If you want to do stir frys or actually be able to boil a pot of water, get a high output regulator! (Bayou sells one for $21).
3) And now the biggie... YOU ALL PAY ATTENTION TO THIS...there are 4 holes in the base pan that the grate nest sits on. These holes protrude through the bottom. So if you get a spill over, all the liquid goes where? Yeah, you guessed it... inside your cabinet. Haha, so just don't have spill overs you say? Read on...
4) The lid cover does not fit. Look at the picture and see the raised lip that goes around the edge? The cover actually is the same diameter as the lip, so when it rains, the base pan fills with water. Normally this would just be an inconvenience, but remember there are 4 holes drilled into the pan, so guess where all the rain water goes: drips into your beautiful "weatherproof" cabinet.

Summary: Clearly all of these negatives are simple quality control. Its too bad because the unit is pretty solid and might actually be worth the $279.

I would not recommend this unit if you are installing in an uncovered area.