Overall, I'm pleased with this purchase, but in order to get the most out of this product, you have to pay close attention to three critical things:

1.) Lubrication - out of the box, the ball joint on the gimbal is dry. That means it's going to squeak a lot as well as catch when you move, resulting in a shaky and disjointed video. A drop of 3-in-1 oil did the trick for me, making the gimbal smooth and silent. Before lubricating the joint, this unit was essentially unusable, so don't skip this part.

2.) Balance - this can be one of the more frustrating aspects of this device. It needs to be perfectly balanced on all three axes. This unit is highly adjustable, giving you many options for balancing, which is great when you're using a camcorder or DSLR with articulated view screen throwing your balance off to one side. Be prepared to fiddle with it for a while before you get it perfectly balanced.

3.) Technique - this is probably the single most important factor in getting good results. Don't expect to mount a camera, balance it, and be off and running. If you want to minimize sway and wobble, you absolutely must learn to move with the camera. You have to dampen all of your movements, from your footsteps to your decelerations and panning. So many negative reviews on here don't account for the learning curve of devices like this. You have to use it quite a bit before you get the results you want.

Another thing to keep in mind is that this device is not for every shot. It's absolutely great to get some motion into your work, or if you're following a moving subject, but keep in mind that a good fluid head tripod is a much better solution for things that involve rotation. That said, what this unit can do is much better and easier to accomplish than if you were either hand-holding your camera or moving a tripod on a dolly. It goes where you go, and that includes narrow hallways and tight corners.

I would recommend this unit, but be prepared to work on it. The included weights are a good start, but they are not one-size-fits-all. A handful of steel washers to use as weights can be exactly what you need for some cameras.

I ordered this stabilizer along with the Sofoto PRO Video Camera Stabilizer to compare them together. The Roxant was about $64 when i ordered and this one was $29 ( ~2.2x difference)

When i got them, they looked pretty much same from outside (see pics). For the product itself, it seemed slightly better in its finish compared to Sofoto, I tried out the stabilizer looking at a youtube video and both were very easy to setup ( I am a beginner and this is my first stabilizer ).. I tried it out walking around in the home, going up and down the stairs and also running around ... and the stabilizer did really good job. It was swerving a bit, but i guess thats something i need to learn and adapt too.. but there was no noticeable running/walking motion in the video itself.

One small difference with Roxant was that Roxant had 3 different size weights, but Sofoto one had same size 3 weights.

I ended up returning the Roxant, as there was nothing worth the 2.2x cost.

There are many videos to figure out how to set this gadget up, but as a mechanical engineer, I found the one key step, which likely, many folks overlook. I might create a YouTube vehicle showing the details for here is what you need to do.

After following available videos for installing the camera and handle, the key is the weights. This turns out to be the easiest way to do this. I would definitely have regular steel washers available in addition to the supplied weights, as this step will allow you to quickly get the OPTIMAL weight.

With handle attached, camera close to centered and the smallest weight on it, while holding the handle in the normal position, rotate the camera down so the main arm is PARALLEL to the floor. Then simply release the camera and see how it rotates back up to the vertical position. The key here is to add or subtract weight until when you release the camera from the 90 degree position, it should rotate back up VERY SLOWLY. Once you have too little weight, it will not fully rotate back up. Too much weight and it will rotate up rather quickly.

For my GoPro Clone, even the smallest provided weight was too heavy, and I ended up with about 8 medium sized steel washers. Once the camera rotates back to the normal position SLOWLY, then you can make minor adjustments to the weight part of the main arm either left, right, up, down, etc. to make sure the camera is exactly LEVEL when you are holding the handle normally. Don't take this step lightly. Perfect weight balance makes this Roxant an amazing gimbal.

So far we are pleased with this product. It was easy to setup and it has worked reliably and well.

We purchased the unit to film brief video segments for our marriage website as we wanted to create engaging segments for couples. We were having trouble getting video for our brief videos as I have a bit of a tremor and don't make the best camerman :-) Thankfully, the Roxant stabilizer has helped even a poor videographer like myself get much better footage.

The Roxant stabilizer seems to be well designed and well built. It was easy to put together and it took me about 15 minutes initially to figure out how to balance the unit. I found that I had to experiment with the weights to get it right. I found that with the iPhone I needed to put the handle in the end hold position. I also swapped out the bottom screw for a shorter one so I don't have the long screw end which could snag on something while transporting the unit. In addition, I added a second screw to keep the two pieces of the unit together without twisting. With one screw the lower piece could shift to the left or right. With two screws it keeps the pieces lined up. Basically it is a shorter metric screw for the bottom and a short metric screw in addition to the one provided to join the two pieces together. You can see my modifications in the picture. The cost of adding the two screws as $1.20 as I purchased them from a local hardware store.

Anyway, we tend to shoot our video with an iPhone 7 plus with a TASCAM DR-10L for audio. However, we also use a couple of Canon cameras. A G9X point and shoot and a Canon video camera. I did a few trial videos with different weights and with hand holding the iPhone and found that the middle sized weight seemed to be best suited for our filming purposes. I would definitely recommend this product!

I was apprehensive about buying this based on all of the complaints about "hacking" it to make it work right. Yet it seemed so straightforward--using a simple machine principle we all learned in grade school.

Now that I have one, I have to say I'm really confused why folks can't make this thing work. It's easy--I had it almost perfect three minutes after I took it out of the package. It's not really a gimbal stabilizer, as those are active devices that use motors. It's basically a damping device--much like the weights on the front of target rifle. The added mass smooths out the nutations of the one's hands.

The Roxant Pro amplifies the effect of its weights by setting them a distance from the camera, thereby increasing the force required to move the arm. I guess I'm confused why people are removing weight from their units. The weight is what makes it work. More weight, more damping. (Within reason, as the ball joint will encounter too much friction under extreme weight.) I have the full set of weights on mine, and I've moved the arm as far out as I can. Even with my light-as-a-feather camcorder, I get a little sway. (And NO visible vibration whatsoever.)

I also see complaints about ball joint lubrication. The instructions specifically state that lubrication is necessary, and the responsibility of the owner. I recommend a droplet of synthetic automotive oil. No thin oil with ever lubricate as well or stick to the metal as long. I use Mobil One on everything from garden tools to guns, and it stays put for months.

Proper technique is required for using this. You have to practice being slow and fluid with your motions. Sudden starts and stops look terrible on video anyway, gimbal or not.

I gave this four stars because the instructions didn't include even a simple photograph illustrating proper technique. That would go a long way to assist buyers with assembly and testing, and would probably lower the returns rate.