Came in with one corner completely chipped off and you have to put your whole body weight into the tuning key if you want it to stay in tune for more than an hour. I'm gonna return this, would only recommend for those who intend to use it as a decoration, because it is really pretty I'll give it that.

While tuning it, the knobs did not want to stay put so it made it impossible to stay in tune.

It is very beautifully made. Once I pluck the strings, the sound is so beautiful. I am pleased with this. My daughter will be so happy with this for christmas. I look forward to send her to harp lessons and listen to her play David's psalms <3 It does come with the case, it's black soft canvas bag with shoulder straps with zipper. It's good case considering. But it's not hard case, meaning that if you bang it on the wall or drop it, it will not protect the harp. Handle with care! I plan to build solid hard protector to insert inside this bag, then it will be great case!

I will change my rating and give a more detailed review after the new harp comes in, but the first one was damaged and I had to return it.

The Mini Kinnor Harp by Mid-East arrived well packaged and appeared to have solid construction. I like that it comes with a case, extra strings, a tuning tool, and basic instructions on how to set up the bridge. When loosening the tuning pegs to insert the bridge, I noticed very subtle cracks in the wood along the tuning pegs (shown in picture). I also noticed that the back of the bridge had an indent in the wood (shown in picture). I inserted the bridge as directed and tightened the strings just so it would hold the bridge in place and it didn't seem to move, so hopefully the indent in the wood will not effect sound and tuning. The cracks did bother me though and I immediately repackaged it for a return. I will try ordering this harp one more time after the refund is processed because the other reviews are amazing, I just hope I get one that is not damaged.

Update as of 9-25-17:

New harp arrived and as usual, it was packed well and contained everything that was described. Unfortunately, I didn't even have to do a careful inspection before I saw the long crack down the front center, near the top of the instrument (shown in picture 3). The crack extended over the top corner towards the tuning pegs. The bridge was in decent condition this time, save a blemish in the wood that I'm sure wouldn't affect the sound or longevity of the instrument. Needless to say that I am done trying and will look to another seller for a harp. There are many good reviews and I may have just been unlucky but there is definitely a chance that you will get a damaged instrument.

This mini kinnor is wonderful. I've had it for about 3 weeks now. It took a little bit to get it tuned and the first time tuning 1 of the strings popped, but it came with extra strings and I bought an extra set just in case. Now that it's tuned, it's so beautiful to play. Very soothing and sounds great!! I'm just learning, but it's very easy to play. Small enough to take with me anywhere. It came with a nice case as well. The woodwork is so pretty. I would suggest it to anyone who is trying to start playing as you can't go wrong. I would also suggest getting a clip on tuner as well so that you can tune it. That makes it very easy to get it tuned just right. The item arrived on time as promised. Good seller!!