I ran water through the shower head for a minute after installing it and the spray seems OK to me but it dribbled water from the joint where it connects to the house plumbing. Other household members use the shower head a few times a day and they like it. The installation was easy enough, but the extension arm needs to be screwed onto the house plumbing tight enough so that it doesn't leak. In my case that means the extension arm swings left and right not up and down. The extension arm needs to swing up and down so the height can be adjusted and the shower head sprays down into the shower and not on the wall or shower curtain. On my second attempt to install the arm and stop the leak, I used a lot of Teflon tape (which is included with the shower head) and stopped screwing the extension arm onto the house plumbing just before it bottomed out while the arm was positioned to swing up and down. The joint still leaked but was better than my first attempt. The threaded joint between the top pivot and the house plumbing should be designed so that the orientation of the pivot is independent of the tightness of the connection.

Just purchased this rain shower head based on the number of positive reviews and rating. Inspected the parts and noticed a gouge that a portion of the o-ring on the filter . I was concerned this might cause a leak. Installed the rain shower head (very easy to install) and sure enough there was a leak (see pic) where the o-ring filter is installed. Even though it is a drip, it is really irritating as well as wasting water. Not happy, now have to return product and not sure if I will buy this one again. I would give better rating if there was no leak.

Update: I was contacted by the customer service and informed of the situation. They offered to replace the unit or refund. Great customer service support, very prompt and addressed the problem. I am changing my rating because a combination of the customer service and had the product not had leaked, it would be great. Hope others have better luck!!

Overall good value for the money. Material is good quality and well constructed. Only downfall is the pressure output is very low.

The media could not be loaded. If you ever wanted to know how it'll feel to take a shower in one of those fancy Mansions? This is the showerhead to buy. At this price the shower was awesome! Highly recommended.
Thank you for the experience

SIMPLY Phenomenal. Period.

Installation takes less than 3 mins. As advertised and has a mirror chrome finish.

Story: I live in an apartment. Have for years. (I don't like lawn care and I am an old guy ~ Let someone else worry about the maintenance headaches).

Tools and Install: You MAY NEED a set of regular HOUSEHOLD PLIERS AND a CRESCENT WRENCH and maybe A SOFT CLOTH so you don't scratch the finish of your new shower head. My existing shower head had a knurl type screw-on tightener on it which I remember tightening with pliers to ensure no leaks. NEXT: remove old plumbers tape from shower extension pipe (you don't have to be finicky about it, just get rid of loose bits. TAKE PLUMBERS TAPE THAT IS INCLUDED WITH YOUR NEW SHOWER HEAD and wrap the threads a couple times. FOLLOW the instructions in the new shower head box and screw on the extension pipe that will hold your new shower head. READ THE INSTRUCTIONS as to placement of the wingnut on either side of the extension pipe. HAND TIGHTEN THIS EXTENSION ONLY. (No tools needed). Unwrap your new shower head. NOTE that the shower head has a PROTECTIVE WHITE NYLON / PLASTIC screw on cap. Remove that. Look up at your newly installed chrome extension pipe and notice the bare metal threads where you are about to screw on the new Square shower head. Put a couple wraps of plumbers tape on those threads. Screw on your new shower head. NOTE; You will notice 2 flat spots on the nut that holds the shower head to the extension pipe. (this is where you MAY wish to use the soft cloth you have with your tools. NOTE where the two flat sides are on the mounting nut and place the soft cloth over them. Take your crescent wrench and place it over the soft cloth (REMEMBERING where the flat spots are. Tighten your crescent wrench to the flat spots (protected by the cloth). Slowly tighten your new shower head until it is SNUG. Remove the crescent wrench and cloth.

Turn on your shower in its usual fashion and check your threaded plumber taped connections for leaks. If there are NONE ... you're set to enjoy your new shower head. If there are leaks ... tighten those connections a LITTLE and retry for leaks. When no water leaks then you have the correct tightness and are ready to use your new shower head.

The above directions are for those people that have never done their own shower head before. This isn't rocket science and you can save yourself a LOT OF $$$ by DIY. If you are not sure but know someone that can help you ... then do it that way. Enjoy your new shower head for years to come because this one is made to last quite a while.

Cleaning: A microfiber towel is always nice to have for bathroom chrome to keep it shiny and new looking. If you need to clean the shower head itself, remove it and sit it in a pan of Lime Away or something similar. You can also clean it with vinegar and baking soda but that doesn't work as well as the Lime Away which is built for calcium deposits.