So, wasn't sure what to expect and for the most part I really like Ooma. It was relatively easy to connect and get going. However, be advised, while it is booting up, the status light stays red for awhile. It stayed red for longer than I expected and thought there was a problem. Therefore, took it off of the switch and tried a direct LAN port. Still the same. Finally decided to leave it and take a break...came back and the display light had turned blue (online), so I guess you should be patient and wait for at least 3-5 minutes for it to boot up the first time.

I read reviews that said it took quite a long time (3-4 weeks) to get your landline number ported to Ooma, and during setup the instructions warn you of that fact. But somehow, my home number was ported in only three days! I was pleasantly surprised!

We are not heavy in-home phone users. However, functionally, Ooma works perfectly for our needs. The audio quality is fine, and we haven't encountered any lagging or "skipping", so thumbs up on call quality. Ooma has so many options, it took me maybe 30 extra minutes to set up the service exactly like we wanted. You are automatically signed up for three months of Ooma's Premier service. I saw another reviewer mention there is no online way to opt out of Premier. It seems Ooma has rectified that as there is a selection box in "My Account" to opt-out of Premier at the end of the trial period.

We are happy with our Ooma device and service. It offers more features than my $27/mo "basic basic" phone through Cox Communications and my first Ooma bill? $4.09 LOL!!!

I purchased an Ooma Telo box as part of my cord cutting attempts. It worked OK. Voice quality was good but not great. Service was good. But then I ended up back on a triple play plan with phone service with one of the major telecom companies, and I tried to cancel the Ooma service. That is when it got interesting. There is no place on their website to cancel payment, no place on their website to try and cancel service, you cannot remove your credit card from their records. You have to call them to cancel service, and they try really hard to get you to not cancel. After they tell you that you are cancelled, you still get billed. Ugh. I had to call the credit card company to get them to block this vendor. Ooma was not so bad until I went through this.

I absolutely love this product. I was very hesitant due to the price point but I recently became a cable cutter and as little as we use the home phone it is still necessary to have. So I decided to spend the money and give it a shot. I will say, it was easy to install and get working. My bill has been exactly what they said it was going to be and I have noticed no problems with the my VOIP phone service. I would recommend this product and service for someone looking for a good alternative for a phone service at a price that is affordable!

I have had other internet phone systems and when I decided to dump my local "bundle" in favor of internet only access, I decided on Ooma based on a strong recommendation from friends who have used it for years. The Premier bundle is well worth the price just for the screening of known spam callers! Porting was very fast, only three days after activation, and porting is free if you buy the Premier services for a year prepaid. Since my number was transferred to Ooma I have received NO spam calls. Callers on their verified spam call list get a recording that "this number is not in service" but that is configurable with several options including going straight to voicemail. The Premier package has a lot of other features I love. While it is supposed to interface with Alexa, my experience is that Alexa skill/app needs to be improved as it does not do what I expected it to do.

LOVE this product and what they have to offer. I have recommended it to others. See pros and cons for details.

I love the commerce diversity it encourages since so many of the ISP and TV content/ cable providers have tried to drive competition out of business with bundles that include a VoIP phone. They then jack the rates and charge disconnect fees (in microscopic contract print) to keep you after the teaser rates. They then have you over a barrel when your service is having problems because you are under contract. I choose this product and this service for this reason above and beyond the supeior product they provide. I choose to encourage competition with this fantastic option.

----- Pros -------
+ Includes nationwide calling, voicemail, caller-ID, call-waiting, 911 calling that I have access to with Basic... though I believe other things too that I am not using. See website for other details.

+ Cost effective and super inexpensive [Basic is free and the Premium option is only $9.99 a month]

NOTE: Basic you only pay taxes and fees, service is free. Example: I pay $4.22 a month for FCC taxes and fees.
NOTE: see Ooma website for detailed features list for Basic and for Premium.

+ Clear voice quality and consistent which was not my experience with my Cable provider nor my Landline.

NOTE: Cable VoIP had issues I haven't seen in the 5 months I have had Ooma as my house phone line. The landline was constantly staticy and I battled AT&T for several years over the dropping out of the landline which I primarily used for my ADT system. It constantly failed to send signal back to ADT and then I would pick up the extension and no dial tone... and I paid almost $48 a month for that crap with no long distance.

+ Works with any existing telephone you may already have. NOTE: If you have a built in answering device, you won't use that as the Telo functions as your answering machine, too.

+ There is an option for setup that allows all phones in traditional phone jacks to work if you set the Telo up that way. It eliminates the need for a Linx if you have multiple phones in your house already hooked up to household phone jacks.

+ Website provides lists of all missed calls and all calls with their details. Website has other information that is super helpful for a multitude of purposes (digresses from purpose of this review)

+ customer service is responsive and helpful

+ setup and dialtone on a temporary Ooma number was roughly 7 minutes after registering online. I had a temporary Ooma phone number while waiting for the porting of my house phone number. However, I could have just kept the new number and not ported the number.

+ Has multiple other features I am not using that allows for use with other wireless technology, second phone number, etc. See their ad and other reviews for detailed feedback on those.

----- Cons -------
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Crystal-clear nationwide calling for free and low international rates. Pay only applicable taxes and fees.
#1 rated home phone service for overall satisfaction and value by a leading consumer research publication.
Ooma interacts with your favorite smart products to make your home safer and more convenient than ever before.
Includes Ooma Linx remote phone jack to wirelessly connect telephony devices to your Telo, or access a second line.
Includes nationwide calling, voicemail, caller-ID, call-waiting, 911 calling and text alerts.
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