Here's the thing I "trust" Jeff Bezos and the machine he created AMAZON. So with that being said when I order something I want it to be what I " believe " my eyes seeing!! When you spend $2000 USD"¦ on a product from Amazon you expect PERFECTION!!!! ANYWAYS the couch is very comfortable, but you're not sleeping with your legs stretched out while the seats are upright like on a "regular couch" the mechanics work easy to put together you definitely need the delivery guys to bring it in 1 person with some strength cam put it together alone. All in all probably would have been a 5 star if some of the stitching on the middle seat was not coming apart "¦ AGAIN I PAID JEFF BEZOS $2000.00 I expect perfection.. even if Amazon is 🇺🇸's WISH 😂😉

I would prefer that it not be electric.

Other than that this is a great sofa. It has exceeded my expectations.

So, the long, rectangular palette arrived in great condition sooner than expected. Unpacking was straightforward, although I had a ton of cardboard to dispose of afterwards (I'd rather have that than have a damaged product, though!!) The unit is in four pieces: Each chair back is separate and the bottom, which is long, awkward and quite heavy. You'll need two people to move the bottom part into position.

Assembly took minutes... set the chair backs in place and lock them in. Route the power cables and plug them in. Velcro the bottom-back in place and done! Everything worked as expected. The storage is a great idea -- very useful. It might be nice if there were like a holster of sorts for remote controls, though (not a huge issue). The power headrest is also a very nice touch. 2 USB power charging ports. 2 power outlets -- wonderful...!

I'd have given this five stars, but there are a few things i'd have improved in the design of the unit. The small tables either need to be extended in front of you or removed and stored to be able to use the side drink holders. The drink holders would be more ergonomically positioned if they were roughly where the tables attach to the chair. As is, you need to rest your arm to one side or the other of the drink... The arm rests should be longer to accommodate this. The unit has FOUR power plugs -- one of them an AC adapter -- when really, they should have used ONE power cord (and connected each piece via daisy-chain). The cords provided are not very long and even though my couch sits next to the wall, you either need a multi-plug adapter for the wall or you need a power strip. The strip allows the best cord concealment (otherwise you have four cords flowing out of the back that can't be fully hidden).

Two other minor inconveniences - the lights on the middle headrest are great, but they are actually a bit too bright. Maybe I'm too picky, but I couldn't watch a movie with that bright light in the corner of my eye. You can direct them side-to-side, but not up/down (which would have been preferable for me, at least). AND, it would be nice if the tables had arms that allowed you to fold them and keep them "installed" but along the outside of the armrest. (Rather than having to pull it out of storage and installing it when you want it or pull it out and store it.)

So -- there's my review. You might think I'm unhappy with the couch -- very much the opposite. I love it! I just happen to be nitpicky. (Companies need nit-picky people like me to improve designs!!) I love the features. I love the fold down table (and the fact that you can put a small person or child in the middle seat if you fold it up). It is very comfortable and feels like a very solid build. It will take some getting used to the control cluster, but that'll just take time.

My husband love it!!

This was the best 2k I have spent in a long time. I work from home and work from this. I plug in my phone to charge and laptop into the socket to charge. The lights really light up the area. We spent time looking for seat covers and found this (https://www.amazon.com/gp/product/B0B1ZX5X4T/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1). The sides cover the arms but you can easily remove it or fold it down. It's really no biggie. I'm very happy with the quality of this seat. I use it everyday for over 1 year and so far so good. The wireless charging area is only for smaller phones so i can't use it. But i bought a USB charging station and plug that into couch instead. That's my only complaint which i found a workaround for.