Ballpark used to be my go-to for hot dog and hamburger buns. Recently I found a small Beetle baked into one of the buns. At first I thought it was a grain or seed but as I began to dissect the bun and pull it out I quickly saw it's head, legs, and antenna. Looks like either a small drugstore beetle or cigar beetle. Contacted Ballpark as a courtesy and was given the run-around after dealing with the rudest customer service person I've ever encountered. I'm not interested in replacing the bread, or getting anything for free. Was simply trying to let them know as a courtesy that I found a bug baked into their bread. My small daughters will no longer eat hot dogs as they are terrified of bugs crawling out of them now and I will be looking for a different brand. Not because of the random bug found inside, but because of the terrible customer service interaction I had. Fix yourself Bimbo Breads....

I am overseas in Africa and only get pouches in twice per week (if that) and the buns are fresh at arrival. Thank yoiu