When I first got mine, it was acting up. It kept saying, "Set Pieces" even though my board was set up properly. I emailed the Digital Game Technology support folks and I was shocked that they responded so quickly. They instructed me to run the board testing software that came with the DGT board and sure enough, I found issues. The result was showing pieces missing. I read somewhere (probably the manual) that the board should be away from other electronics and not on a table with a metal frame as this could cause issues. Well...that was it! I had put my board on a metal-framed table. As soon as I moved it to wooden table everything worked great!!!! I hope my story spares someone else from the same frustration. I LOVE playing against the DGT Pi and its great selection of engines and levels! And I love that the DGT support team is ready to respond immediately to my concerns! Great product by a great company!

UPDATE - ONE WEEK LATER: Still loving te DGT Pi! I was worried that I wouldn't be able to find levels/engines that played like a human opponent on a low enough level that would be a fun match for me. I started out on the Texel engine and it is so much fun. I was able to get two queens on the board on level 4 (3 seconds per move setting) and I was heading for an easy win - got over-confident and forgot to watch out for a stalemated position! UGH!!!!! It sucker-punched meh! Ouch!!! I now have a love/hate relationship with my DGT Pi.

My only complaint, which is a minor one, is that the LCD font is not bold as I would expect from such a large display area. The font itself is thin, a little odd, and takes some getting used to.

UPDATE (5 years later) Wow! A lot has happened in the past 5 years with chess computers! I've gotten several new ones from different of different brands and I love all of them. The price of this DGT Pi has come down a lot!!!! I started playing on my Pi again this week and after 5 years it still holds up well against the new kids on the block! I love playing against it very much and it always responds beautifully with no issues. I love the design and don't regret the purchase at all. For just $210 you'd be silly not to grab this for your e-board! Not having to link up to a laptop is wonderful....very nice and compact unit! In my original review, I complained a bit about the display - but after playing with it so much now it's not an issue at all. It's a unique unit and would be a welcome addition to any chess computer collector's collection.

was going to buy the dgt 3000 chess clock for my dgt board . But when I saw that I could get this for $200.00 only I thought i'd go for it . I'm pleased I did . It has 8 good engines in it and I don't need to hook it up to a computer . It also doubles as a dgt 3000 clock . It's great for setting up end game positions and playing them against a strong engine . Most of the engines have levels so you can beat it . I wish it could save games to pgn , The shipping was fast ! I am very happy

Received DGT Pi found defective and immediately supplier send me new one without any cost (paid local charges only) . Really appreciate supplier performance
It is a very good product to use with DGT e-board.

I was going to buy the dgt 3000 chess clock for my dgt board . But when I saw that I could get this for $175.00 more I thought i'd go for it . I'm pleased I did . It has 8 good engines in it and I don't need to hook it up to a computer . It also doubles as a dgt 3000 clock . It's great for setting up end game positions and playing them against a strong engine . Most of the engines have levels so you can beat it . I wish it could save games to pgn , The shipping was fast !!!!!

Great chess computer with horrible instructions. Customer service is non existent.
Works great with DGT board. Pieces are properly read, interfaces perfectly with usb speaker. Digital display is poor. fortunately, the interfaced $10 speaker provides for a clear audible instruction for computer moves. Extremely happy despite poor customer service and poor instruction manual. I play against the default settings (which is challenging enough) because I haven't figured out yet how to change settings.