The media could not be loaded. Since I am an experienced sewer - but new to embroidery - I found this machine very user friendly. After about 15 minutes of reading through the manual I had the machine threaded and bobbin wound. It took a out another 15 minutes of "playing" and I felt confident enough to do my first embroidery. I definitely would suggest purchasing the smaller hoop. I found the problem solving suggestions very clear and easy to follow. It is very important to get the right embroidery thread or you will have a lot of thread breakage in the middle of your project. I am very happy with the machine and have done a lot of projects with little to no issues. I am still researching additional patterns and fonts so I can't comment on the file transfer ease.

When I got this machine I was very frustrate at first. For some Reason the bobbins thread was giving me a lot of problems and doesn't look it was working properly.

After a couple of weeks I decided I was done and I was going to return it.

Somehow, after the machine was already pack to send it back, I started feeling nostalgic (I kind of developed a bonded with the freaking machine) and I decided to take it back out of the box and try it again for few days before returned

I think she learned the lesson because she has been doing AMAZING! We have become literally best friends. I'm doing a lot of projects and I'm very happy with this machine.

Even tho I wish the size would be bigger, I definitely think this is a machine I would have for long time (hopefully last long time of course) so far I'm happy.

EDIT; 05/11/19
I HAVE LEARNED!
So, reading the manual will help greatly in improving the nit picks I had in my review below. You CAN change bobbins in between colors (you have to detach your hoop, and not restart anything, just hit the arrow button then the 'needle' button to move the needle to a safe position before changing things). This is also the standby phase that I was looking for.
Bonuses I have found- if a miss-threading occurs (a knot, or the fabric slips while embroidering- happened more than once) you do NOT need to start over, there is a series of buttons- that you wouldn't know actually do this- that rewind or fast forward the stick numbers (in increments of 1, 10, and 100 at a time). Luckily, you don't need to be exact, the machine's cross hairs backtrack with the buttons, so you'll know when you're back where the incident happened.

Would still like to mention two nit picks;
1) wish I could get a bigger touch screen, or a means to attach one without loosing the SINGLE usb port, the internal memory of the machine is only 6 to 12 patterns at a time.
2) Even changing the design's multi-colors to a single color won't change timings- if you just want one color on all the phases you still have to progress the machine as if you has multiple colors (even changing them in the machine doesn't change this fact).
ALSO, don't use metal bobbins, the machine will tell you when your bobbin needs changing during a pattern, but only on a plastic bobbin. A metal bobbin (I assume) cannot be properly scanned by the machine, so it will continue to embroider without thread in the bobbin, and will eventually stop in a knot.
I'm leaving my older review bellow, unaltered.

Pe800 owner; bought to assist in embroidery for a baby quilt I'm doing for a best friend. Did my research, with my lifestyle, and the amount of embroidery I plan on doing, this machine was best for my needs. I did buy the extra stabilizers and hoops, which have come in handy (also embroidery scissors have been a GodSend!; would also recommend buying extra bobbins).
As someone who has only done this by hand before, some of the manual how-to settings are confusing at first (my first Brother machine), and playing around with the settings takes some getting used to. Nit-pic 1) Didn't know the bobbin couldn't be changed while the pattern was being preformed (try to replace it = starting over), nit pic 2) can't figure out how to move the hoop-bar without telling the machine I'm trying to disconnect the arm, this has lead to me almost bending my needle twice while attempting to tighten the hoop/ re-thread the needle (needs a 'resting/standby space' not directly under the needle).
Five Star bonus- it threads the needle itself! Not sure how it does it, but you loop the thread through other parts of the machine and pull a leaver- instant threading! You can still do it yourself, but why would you? (nit Pic 3- the needle must be in a specific spot to work, the leaver will not fully depress if the needle is not where it needs to be).
Still a five star machine- it just have to figure it all out I'm sure. PEBKC probably (or PEBEMC).

I'm still using my Brother SE400 but wanted a larger hoop. My only complaint is Brother changed the hoops. For that reason I give 4 stars. I find this new hoop difficult to attach. I'm disappointed that I have to repurchase all my hoops again because they're not interchangeable. Otherwise I'm satisfied with my PE800. I am using it for myself and family only. I sew for pleasure. I'll update with pictures after I've had a chance to use it. Will add that it was easy to learn and use. The instruction book is very helpful. Appreciate the 90wt bobbin thread.

Update: Have given 5 stars. Have attached picture of test stitch out. Came out perfect from the machine. Four stars for me because even though I used yellow chalk to mark my pattern I still got it slightly crooked. Practice makes perfect. I still find attaching the hook problematic but no longer worth losing a whole star.

I've been sewing for over 60 years. This machine has added new excitement to my hobby. I am embellishing quilts, baby items and even toilet paper with funny sayings. Easy to use and plenty of YouTube videos to learn from. Lots of fun and very practical.