I love this Flute. It looks even better in person. I just received it yesterday afternoon. It came earlier then I expected. At first I was worried because the end of the box was dented on the bottom. When I opened the box it was packed very carefully with lots of paper all around the box filing up all of the empty spaces. It was inside the bag which also probably helped it to be safe. I have never played a flute before but every so often I have my fingers covering the holes perfectly and I will get a couple of really nice sounding notes. I am 80 years old and I love all kinds of music. I find that Lily's videos are helping me a lot in understanding what my Flute should sound like and also how to put my fingers in the correct way on the holes. I also found a video showing me how to make sure the Block is straight and in the right place. The Block came off yesterday and I was nervous for a few minutes until I found Lily's video on how to put it on and I knew I bought my first Flute from the right company. They seem to really care that their customers have all the help that they need in order to learn to play the flute and enjoy the beautiful music that it makes. If I could I would give them 10 stars for the quality of the flute, the care that they used in wrapping it and shipping it and for the videos that help us to better understand how to play the flute so that we can create our own songs.

The info sent on adjusting the sound block for first usage were helpful. Once I'd followed that setup the flute has a nice tone.
I'm planning to check out their online videos.

I am delighted! This is a lovely wooden flute in key of G. After only a week I'm beginning to feel proficient. A true beginner will be less confused if they purchase an F# flute (instead a G) because most books focus on those.

If you're looking for a flute, this is the place to go! I ordered one for my husband and he wanted an "F" flute, but somehow we got the "G" flute. So I reached out to the seller hoping they could remedy the situation and my experience with their customer service was stellar (no pun intended, lol). What a wonderful experience, which is not a common thing to say these days. They were so kind, understanding and made the situation right by sending the correct flute. The quality of the flute is exceptional. My husband has never played the flute before, but recently took an interest, so he'd done his research and decided on one from this seller. They even enclose a little booklet on getting started and honestly, I couldn't believe it was my husband playing the flute! It was amazing! The texture and color of the flute is just beautiful and the sound is authentic, crisp and clean. Great products are so exciting to come by and team that up with great customer service equals a total win-win!

Very well made flute, and this company has some very good information on their website.