The media could not be loaded. It's great but it needed quite a bit of work. I added carpet to make it more safe for the cats. I also painted it to match the walls of my room. It took a while for the cats to be interested in it because they were used to a traditional cat tree, but after about a week they got used to it. Also the screw anchors that came with it we're not good. So we instead screwed the set into the studs of the wall which required us to re-drill the holes on the boxes (because they weren't wide enough.) But after all that they love it and so do I because it's out-of-the-way and it looks kind of cool. We also added a 10 foot PVC pipe cat tree that helps them to get up and down especially the kitten because the shelves are a little far off the ground.

We just received this product, and, so far, so good. I am very, very pleased with the quality of the shelves and the boxes. One suggestion might be to overlay the top with some kind of low-profile carpeting so that the cats have something to grab hold of with their claws if they need to. That's important for the cat's confidence and safety. Installation was time consuming (which should be expected and obvious anyways), but it was easy to install. The pieces can be arranged in different ways; they don't have to match the picture's arrangement. And you don't have to have studs. We used the hardware and wall anchors that came with the product to mount it anywhere on the wall we desired. I will update when my cats start using it more. They are nervous about the loose ladders, which may mean buying a couple more shelves so they can use and get to the boxes. If we were Sea World, we could train the cats to be okay with those, but I'm not really sure I can, haha. Anyways, fantastic work! This set is truly an efficient, high-quality piece of art!

In the picture: The bridge from one part to another is not part of this product. We used it to attempt to keep heavy boxes from hanging over our heads while we slept. Did not quite accomplish that. However, you can see that we were able to split the different parts up in different ways quite easily. Our cats LOVE this product, and two of them have slowly but surely begun testing the ladders :).

***We have had this for around a year, I think? Time flies by so quickly! The cats still LOVE this, and a couple of them use the ladders! DEFINITELY worth the money if your cats love to climb and be up high. (Not all cats will love it depending on their personalities. We do have one cat that simply prefers the ground and does not like being up high at all.)

This is a wonderful set. We ordered two sets. We had stairs from another company that we added in and they matched pretty darn good. Our cats love it. Good product for the money. Thank you so much! We did not use everything on this wall but we will on another wall.

I love, love, love this and so do my cats. We painted them to blend with the wall. I don't recommend using their drywall screws. Do yourself a favor and grab yourself from drywall screws from the hardware store and you're good to go. Both my cats are currently asleep in the boxes. Great place to hide from the dogs.

These are very well built. We didn't use the hardware that came with it as it was cheap. Other than that, they are great! They clme unfinished so we decided to paint ours white. I also bought some carpeting at Lowes and added it to the top. I didn't use the ladder pieces but only because I thought my fat cats would fall or be scared of walking on the planks.