This is my first scooter. After researching for a while, I decided to go for this one. It was not too big, not too small, and looked durable, and I definitely think I made the right decision. 7 months riding this scooter and I haven't had no issues whatsoever, rode it in the rain, sun, cold weather, even in rough terrain and it has not disappointed me. Just a few tips for those who are looking to buy this scooter: if you're looking for a scooter to get you really far away, or climb hills, or a really light scooter, this isn't for you. Still, I can easily reach 11 miles in one single charge at full throttle. In very steep hills I have to walk up which I don't mind. And it can be just a bit heavy going up the stairs in the subway which it is not a big issue for me. Sometimes I use the elevator if I'm too lazy to carry. Personally, I already have an electric bike which I use time to time, but i was looking to get something smaller and lighter to get me from point A to point B. For example: from the subway station to my work place. And it does fantastic. I live in NYC and I am more than happy that I am able to rush through traffic and avoid taking the bus saving money and time. Takes about 5 hours to fully charge and the app does a fantastic job too. What I like the most is the quality. This feels like it will last me for years! There's certainly better, faster or lighter scooters, but honestly, with all the crazy fires happening from the battery, this brand and company has kept my mind at ease. Just do not ever leave any kind of scooter charging overnight. Other than that, you won't be disappointed with this scooter!

I have been debating giving this a 3 or 4 star rating for a while now, but I'm feeling generous tonight so 4 stars it is. First the big question, would I buy it again...Yes, so what is up with the 3 or 4 star rating. It is all about the details.

Background: I purchased this to ride to work. I take a 10 mile paved river path to work and it has been enjoyable staying out of traffic and zipping along. Despite my picture, I wouldn't recommend riding this on dirt. While it can do a little dirt, it is mainly for paved paths/roads. I have ridden it about 150 miles as of this review.

Pros: There aren't many scooters that claim to have a range of 40 miles. The ride is pretty smooth, especially for not having shocks. I like the folding mechanism of the handlebars. It feels solid and has a safety pin that prevents the handle bars from folding up while you ride which is an irrational fear of mine :).

So what isn't to like...as mentioned above, it is in the details. If this was a cheap off-brand electric scooter, I wouldn't hold it to such as high standard but you are buying from a name brand company (Segway) and you are buying a higher priced scooter. I would like to see more attention to details since this should be a higher end scooter. Here are some of my complaints....again nothing huge but I feel like these should worked out on a higher end scooter.

1- Battery Life: No idea where the 40 miles comes from. I weigh 195 pounds so I am not maxing out the weight limit of the scooter. I also ride on a mostly flat surface....I am not climbing up large hills or anything unusual. When I ride the 10 miles to work, the battery life is at 51%, so I would estimate a realistic range of 20 miles. This range works for me but I am disappointed that the company is exaggerating the range this much.

2- Accelerator: The thumb controlled accelerator feels very cheap. Most of the scooter has a high quality build feel except the part that controls the acceleration and speed. This is made of cheap plastic and just isn't very smooth. I would like to see a lot more time and effort put into the part that you are frankly going to be using the most.

3- "Cruise Control"- If you are going long distances, you will want to enable cruise control so you aren't constantly pressing down on the accelerator with your thumb for 50 minutes like me going to work. Unfortunately, the only way to enable cruise control is with the phone app. If you enable it on the phone, then when you hold down the accelerator for 5 seconds, it will stay at that speed until you press the accelerator again or press the breaks. While this works, it is super basic and since it is on the phone there is no way to enable or disable it when riding. Say you are scooting a long on cruise control and coming up to a crowded area, you press the brake to slow down which ends cruise control. You then press the accelerator 30% while you start navigating around people, well if you keep it pressed as 30%, the scooter beeps and engages cruise control. It is like you have to constantly fight to keep it out of cruise control. There needs to be a way to enable/disable cruise control from the scooter itself.

4- One Button to Rule Them All: The ninebot is trying to one button for all the functions which just doesn't work that well. Hold it for 1 second to turn the light on, hold it for 2 seconds to switch from eco mode/drive mode/sport mode, hold it for 3 seconds and it turns off. The scooter needs more dedicated buttons for these features...including a button for cruise control. Imagine trying to control your car with 1 button. It is strange to be attempting to turn on the lights and have the whole scooter turn off.

5- Display: The display shows your speed and battery life. No other options...no distance gone, no estimated miles left in the charge, no clock, no elapsed time. These are all things included in your most basic biking computers. Since this is being sold as a commuter scooter, it should really have a time display in the corner of the screen. I have been serious thinking about getting a small wrist watch and attaching it to the hand bars. You can of course get a cell phone holder and attach it to the handlebars but this adds a lot of junk to the handlebars.

6- Modes: Eco mode maxes out at 9 miles per hour, good to learn but way too slow to be really used. Drive mode maxes out at 15 miles per hour which is pretty good. Sport mode maxes out at 18-19 miles per hour. My issue is that there needs to be a way to independently control max speed and acceleration. I like cruising at the 18 miles per hour since the path I take is not very populated, but the sport mode also ramps up the acceleration. It can feel like you are riding a horse as you slow down then press the accelerator. It just isn't a nice smooth acceleration, it accelerates too fast. Just wait until you start going over speed bumps...slows nicely then jerks you are you accelerator back up to cruising speed. Would be nice to have the top speed without really fast acceleration.

Again, if this was an off-brand cheap scooter, I would give it 5 stars but given this is a name-brand expensive scooter, it needs to be held to a higher standard. While I would buy it again, I wouldn't recommend it to a friend without a few of these disclaimers, especially the cheap feel of the accelerator.

Got this to leave the truck at home for a short commute.

Out of the box the scooter is mostly assembled, move stem upright and close outer clamp and push in securing clamp and then simply connect one cord and place the handle unit into the front stem and screw in six small M5 screws (driver included) and it's ready!

Initial thoughts, well-built and sturdy. It weighs 42 lbs. and simply collapses into an easy carry system but not for going up many flights of stairs. You MUST use the app to connect (simple to download in store) or you'll be limited to 6 MPH.

Switches are easy and there's one button (hold to turn on, double click to move between eco, normal and sport and single press to turn on light. The back light can either go on while braking or you can turn it on Permanently in the app.

Screen is simple and very bright even in the Florida sun showing battery life, speed and mode.

The scooter is tubeless and will fill punctures with an innovative slime inside but does require some air here and there. It came at 40 PSI and the tire reads 55. Connect the adapter hose (included) to your pump and then secure to the Schrader valve until you don't hear the air leak. Two full pumps and it was at 55 PSI.

The battery is underneath which helps the balance and the "shock absorbing" is built into the tubeless tire as there's no external dampening but that's fine for normal road and concrete use.

A great benefit is the AC adapter is built into the scooter so to charge, all you need is a light and portable cable in the picture.

Cruise control is nice (turn on in the app) and once you hold the throttle constant for 5 seconds it'll beep and hold speed until you brake or touch throttle again.

It has a pedestrian mode which limits speed to 6 MPH which can be nice if a lot of people are around so you don't accidentally accelerate.

The brake is on the left handlebar similar to bikes and is a mechanical connection to a drum brake system which is nice as it is enclosed and doesn't require maintenance or work. Can also stomp on back fender as a last resort.

Another nice feature is the very wide deck which comfortable fits my larger feed and stature unlike other scooter snared wide as a shoe.

There is a bell built into the leer handle bar (roared forward or backwards to "ding") which is good enough for me but if you want that loud "DING" but a $10 one in amazon for bike handlebar mount.

Iffy on buying the Ninebot phone mount as it intrudes in the display (To be fair, most mouths will be a tough fit due to limited space) and doesn't fit phones in cases like otter box commuter or defenders. The phone in the photo is my work iPhone 7 which isn't very secure and It did not fit my iPhone 11 Pro.

The scooter is rated against water as "splashes in all direction" with no dust rating. I would avoid water where possible and dunking it in deep puddles or similar but rain and light water on ground should affect it.

Will update review as use continues.

Overall, at $800 this is the best bang for your buck with features and reliability. Shorter commute and don't need or want to use your phone? Then a mode at about half the price will do.

**24-mile update 05 26 20** So far so good. The scooter rides well and has 6.1 miles of the claimed "40" mile range which puts it at 30-mile total. However, I've ridden in "S" Sport mode the entire time with stopping/going, small hills and wind I think 30 miles is fair. There is LIMITED space to put anything on the handlebar, especially a phone unless it is NOT in a case and is an iPhone 7...it'll be a tight fit. Suggest buying an accessory bar or a mount which product your phone outwards. I've purchased the (Onvian Upgraded Wireless Anti-Theft Motorcycle Bike Alarm with Remote, Waterproof Bicycle Security Alarm Vibration Sensor, 113dB Loud) which is available on Amazon and is cheap and WATERPROOF as an added security measure as it can be difficult to use a lock through the front wheel. For the mount, I use) Bike Phone Mount - RYYMX Bicycle Phone Holder: 360° Rotation Adjustable Motorcycle Phone Mount for iPhone Xs Max XR X 8 7 6 Plus, Samsung S10+ S9 S8, Note 10 9 8, GPS, 4-7 inches Android Cell Phones) also available on Amazon. The only oddities thus far are I couldn't manually turn off the scooter after a ten-mile ride on a hot Florida day (no biggie). Other is that the stem isn't staying true to the handlebars and the bolts are as comfortable tight as I can get them without fear of twisting off the heads. This is NOT a part you assemble out of the box so they should be factor tight however after a few curbs while crossing streets the handlebars became off angle be about 5 degrees which is annoying. Easily fixed my holding the tire with your shoes and twisting back...but that shouldn't be happening when the bolts are VERY tight. Reached out to HQ for this one.

**Update from HQ regarding is Amazon an authorized seller? YES. And rain resistance...below "Answering your question the scooter has an IPX5 rating which means it can resist a sustained, low-pressure water jet spray. but it won't be recommended for a downpour. Splash in all directions means it can be washable but heavy rain and heavy water Jet spray won't be recommended.
And yes, If the device is purchased from an authorized dealer, it will be repaired under warranty."

I bought this scooter to keep on our boat for running errands, small grocery runs and the like, since I don't have room for a bike.
I'm a big guy ( close to 300 lbs ) and was concerned about a smaller, lighter scooter not being able to handle the abuse of me riding it, particularly if I had cargo in a backpack. This scooter is rated for 220 lbs, but seems totally able to handle far more. Unlike a lot of scooters, this one folds at the base of the steering, rather than a latch in the middle of the frame. The frame is one welded piece of aluminum and the wheels are 10" air filled. There's no suspension, which means it doesn't bottom out, but also means the only shock absorption is the tires.
This scooter is big ( doesn't fit in the back of cars well ) because of the large deck and large diameter tires, but if you've got a good spot to park it, that's not an issue.
A lot of electric scooters are children's toys, this is not one of them. It's a serious piece of last mile transportation, well built and capable.

It's heavy ( a bit over 40 lbs ) because it's solidly built, has a massive battery pack for a scooter and the charger is built in. If you don't have to carry it far, that's not much of an issue either. You don't really feel the weight when moving and all that energy gives great range. The built in charger means there's no power brick to lose and all you need to carry with you is a cord if you want to charge it when not at home. The cord is a fairly standard appliance cord, so getting a replacement or a second one would be easy and inexpensive.

There's an LED tail light ( it flashes when you hit the brakes ) and a nice, bright LED headlight with fairly good coverage, though I wish it was aimed just a bit higher for a longer throw. It's easy to overdrive it if you're moving fast. The brakes are a combination of a lever activated drum brake on the front wheel and regenerative braking on the rear wheel. I've got my lever adjusted to where I can run pull it only a little to trigger only the rear brake ( nice for long downhill ) or pull it more to grab the front if I really want to stop.

The LED dash shows battery status in 10% increments ( 5 LED's, and the largest value one flashes to show it's half used ) plus bluetooth status, power mode ( eco, standard and sport ) MPH and if the headlight is on.
There's also a phone app that allows you to update the scooter, make a few setting changes ( a sort of "cruise control" and regen level ) and lock/unlock the rear wheel for a little security when unattended. The Android app at least is a little unpolished with some translation issues. I sometimes see notifications in what I assume is Chinese and have no idea what it's trying to tell me and have seen Chinese instead of English in a few other spots as well.

Range is great. As noted, I'm a big guy and I often carry a backpack with groceries and the scooter has far more range than I've ever needed. Product specs are about 40 miles ( with a light rider and a slow speed ) and I mostly ride on sport mode and full throttle a lot to accelerate. Still, I'll go 12 miles and it will tell me the battery is a 50%. It's got all the range that anyone commuting on a kick scooter could need and then some.

Power is good. Steep hills slow it down some, but so far it's climbed everything I've used it on. Obviously, a lighter person would climb better.
Speed is adequate. There are two versions of the max, the G30 ( 18.9 MPH ) and the G30P ( 15.5 MPH ). I somehow ended up with the P version, but frankly, 15.5 MPH is fast enough for me. 10" still isn't a terribly large tire and you've really got to watch for road hazards.

So, in summary, most of it's downsides are consequences of it's upsides. Yes, it's big, heavy and expensive. But that size and weight give it good power, good speed, good range, big tires and a great build quality.

Despite buying it from Segway through Amazon, the purchasing experience was less than perfect. My scooter was the slower model, despite the fact that it was advertised as the faster one. It arrived damaged ( some dings and scratches ) and appeared that it might have been opened before, since it was missing the screws to fasten the handlebars on and the allen wrench to do this. I complained to Segway and got a small discount, but they never sent the screws and tools as they had promised and I had to source my own screws to use the scooter.

Still, overall, I'm pretty happy with the scooter. It's solid, powerful and fun to ride.

2 YEAR UPDATE: 1,000 miles later, and it's still doing quite well! The only issue I've had so far is that one of the bearings is starting to go bad. Otherwise, no problems whatsoever. Keep the tires aired up, don't run the battery down to 0 and it'll just keep going.

I purchased this scooter as an upgrade from a basic one I bought earlier in the year that was already starting to fall apart. I wanted something fairly affordable that would last a long time. The Max was highly praised by many and seemed to check all of the right boxes, so I picked one up on sale for $600. As of now, I'm very pleased with this scooter.

For some context, I am around 6 feet tall and roughly 220 pounds. I purchased the G30LP variant of the Ninebot Max, which is identical to the original G30 apart from the color, smaller battery, and slightly smaller chassis.

INITIAL SETUP: Getting the scooter set up was relatively easy. Take it out of the box, unfold it, and screw in the top segment. Once that's done, you have to sign up for an account to pair and activate the scooter. While somewhat annoying, it didn't take too long to do. I was up and running in under 10 minutes.

SPEED: The top speed of 18-19 MPH is about average for scooters in this price range. For casual riders like myself, it's more than enough to get you around. There are also other modes that limit the speed, should you want to do so.

ACCELERATION: The 350W motor should perform similarly on paper to my old scooter, but I noticed it felt much more responsive overall. It also performed better on hills- the hilliest parts of my neighborhood only brought it down to around 8 MPH, and it was usually moving quicker than that.

BRAKING: The motor and drum brake both bring the Max to a stop very quickly. Both are operated using a single lever on the left side of the scooter. The braking is very balanced, and doesn't seem to put you at any risk of tipping forwards when braking hard. Passive regenerative braking can be adjusted in the app for when you let off the throttle.

RANGE: After taking an 8 mile trip across a trail, I still had around 3 bars (~50%) remaining when before I'd be nearly out. In addition, the scooter didn't appear to lose power as battery capacity dropped. I haven't tested the full range, but I'd estimate around 12-16 miles for a heavier rider such as myself. You'll likely fare better if you weigh less. It's also worth mentioning that you can install the full G30 battery in this scooter to improve the capacity- they are the same physical size.

COMFORT: While there's no dedicated suspension, the ride quality is a HUGE improvement over my previous scooter. The air-filled tires do a great job at cushioning the ride compared to solid ones, and I'd say that they are almost certainly worth the added maintenance. Cracks in roads or dips in sidewalks that would jolt me previously were barely noticeable on this scooter. It's certainly not an off-roader, but you won't have any issues riding around on most roads.

BUILD: Part of why I bought this scooter was for the durable chassis, and so far it's lived up to the hype. It feels rock solid whenever I'm riding or carrying it. The folding mechanism feels sturdy in either position, and the scooter overall feels like it'll last a very long time.

PORTABILITY: At nearly 40 pounds, it's certainly not the most portable scooter. The folding mechanism is sturdy, but doesn't fold flat by design. It's easy enough to move around, but if you're going to be carrying your scooter a lot you may want to look into something lighter.

FEATURES: The Max doesn't have anything unique, but it's got all the essentials. A headlight and brake light, and a bell. In the app, you can enable cruise control, adjust the regenerative braking when letting off the throttle, and monitor a few other features like total distance travelled.

LOOKS: It's certainly not the most stunning looking ride out there, but still looks refined and clean for an e-scooter. It doesn't look cheap or like it's copying a popular model like many cheaper ones do. The white paint job also looks far better than the typical black/gray of most other scooters, including the full Max. I'm a fan.

OTHER: A major plus people might not often consider is the wide aftermarket support for this scooter. Short of the M365, the Max appears to be one of the most modifiable scooters on the market. Replacement parts and aftermarket upgrades are widely available- everything from motors to batteries to custom built suspension modules. You can build out this scooter and turn it into an absolute monster if you really wanted to. Even if you don't plan on doing that, it makes it very easy to find replacement parts if something breaks.

OVERALL: I'm very pleased with this scooter. It's got everything I wanted and should last a long time with proper maintenance. I've seen stories from people who've gone thousands of miles on theirs, and look forward to seeing if mine does the same. If you're looking for something well-built and reliable, it's a great option. It doesn't offer anything its competitors don't, but it nails every aspect of a mid-range scooter.