We ordered this chair for my 80 year old father, but he is very particular and picky. It was a lovely chair and very comfortable, but he didn't want it. He felt it was too big for him. Luckily, when I reached out to the company , the kindness and swift care of returning this product was a breeze.

I've had mine for about a month and everything seems to work fine, even with a small motor. One can barely hear the motor. It's virtually silent and very smooth. I'm near 80 y.o. and have difficulty standing up. This chair erects me (277 lbs.) up to where I just have to stand up. So far so good; even the non-leather one which I prefer because my bare legs tend to stick to leather.

It has convenient side pockets and holders at the end of each arm for water, beer, wine or whatever. On the right arm I place the motion control although it has a mount on the side of the unit to hold the control.

I have no use for vibration or heat, however they both work. I never use either feature.

I recommend the product.

My husband had a stroke and open heart surgery so this chair os perfect he has an easy time using it and its comfortable

Mom loves this chair. The fit is Great for a 4'6" ole lady and she can touch the floor with her feet while sitting back in this chair. It's comfortable and very versatile. Heat and massage work great and the speed at which this chair moves is just right. Maybe even a touch on the slow side, but better safe than sorry.

Ok, I said this isn't a lift chair. Let me explain. A lift chair actually lifts. This pushes you from the back. It doesn't lift you at all. As a matter of fact, you are closer to the floor when it's done "lifting", because all that happens is the back comes up, while the front actually goes down. It's no easier to get out of than if it was just left as a regular chair. So, if you're expecting to be aided in lifting, go to a medical supply store and spend the money you were going to spend on this, on a real lift chair. On another note, I've had this 6 plus months. I'm 6'1'', 315 pounds, so I'm not small. This chair fits me ok width wise, but the seat depth is about 2-3 inches shorter than it should be for a big chair. My feet stick out over the foot rest by about 4 inches, so a deeper seat would really help. And, because of the cup holders the arms are too short. It fits pretty good in the back and neck, but I feel I am way too big for this chair. If any of you are my size or bigger, pass on all Amazon chairs, because unless I missed something, it doesn't get any bigger on this site than this chair. I should have sent it back when I had the chance. My wife is 5'4', 125 pounds and this chair fits her well so she uses it. Oh, and don't worry about her...she always takes the top.

Update 6/14/23: I could not be happier with their customer service. Although nothing can be done with this particular chair to address the issues I mentioned, they promised they'll take into account said issues, when making these chairs in the future; so be watching for those changes down the road sometime. I believe that if they can do something about my concerns, this company will. I felt genuine concern, on their part, for my happiness. So much so, that they wanted pictures of the chair, which I provided. It had too much everyday wear for them to take it back, so instead they offered me a substantial refund off the purchase price, which I happily accepted. A1+ customer service, and for that I'm adding a star to my review. Thank you ExacMe!