Had a ding in the door. They credited me money to keep it. Great customer service.
Nice refrigerator

Looked around a LOT. Wanted a quality appliance but didn't want to break the bank. Was hesitant about the shipping after reading some reviews. Box was a bit worn but to be expected w such a heavy product. Looked perfect. Not a scratch. Looks and works great in our basement bar area.

(Updated 8/5)
(Received replacement and it worked and cooled down to 39-41F, however had a dent on the front. I don't blame the manufacturer but shipping is pretty rough so the chances of getting a damaged unit are higher)

We got this mini fridge to go in our kitchen along with built in cabinets. We were so excited when it came, and shipping took about a week, which isn't bad for something of this size. The box didn't look damaged, so that was a great sign. My husband and I get it in the kitchen, very careful not to tilt it because it says not to do that on the box. We keep it upright as we both carry it inside. No dropping it, we handled it carefully. Unboxed, it looked pristine. We really love the sleek look of it, and it fits perfectly in our kitchen. We plugged it in later in the evening, hear the compressor kick on"¦ and nothing. Tried a different outlet, let it sit unplugged for a day, and no cooling whatsoever. My husband contacted support, who initially told us to contact Amazon support. Who then told us we need to contact Tylza support. Within a few hours, and after a picture being sent to Tylza, they told us the following: We showed the details you provided to our engineer, they judged that the collisions during the transportation process, caused the cold pipe to rupture making the refrigerant might be leaked out, which caused the refrigerator to stop cooling.
So now we are doing a return/replacement, but this is quite inconvenient. The fridge needs to be handled by two people, and getting it back in the original packaging is going to be a task.
I will say that both Amazon and Tylza support were quick to get back to us. The shipping part was the problem, since it being handled broke one of the parts. No dents or dings in the fridge, though, so the packaging held up in that regard. I'll update the review when the replacement comes.

New kitchen remodel and this beauty fit in well! It added elegance to our bar and having double doors allows different temps for wines/beers.

This is a nice looking and well designed cooler. What stands out however is the outstanding customer service that I have received. My requests were dealt with immediately and met all of my needs. I would highly recommend this product for customer service alone but we are enjoying the daily use. I wish all of the products I purchase today had this level of service. It is long gone due to cost cutting.