Arrived when stated. Packaged really well. Everything was organized and labeled. Instructions were easy to read.
It should be noted: follow the instructions step by step thoroughly. Its not a hard job, just a tedious one that takes patience. The first step where you're putting together the canopy frame, get creative and use a chair with a large seat and arms, or have a pal help you keep the shape. Building the octagon shape of the canopy frame upside down made things so much easier. Put it together on a flat, level surface, too. It's easy to move later. After that, the rest is pretty self explanatory, but pay close attention to the straight bars because they have dimples where the bolts go in.
Other than that, the last 3 bars (per the steps- A3) that you place, the holes didn't line up when placing them either in front or the back of the bars you're attaching them to, so I had to get creative. A centimeter to short. But, I lined one end (hole) to the back of one bar and one end (hole) to the front of the other respective bar. It worked. Once you have the frame together and you tighten all the bolts, it pulls itself together. My 5y/o absolutely loves it and can't get enough of it. I am also very impressed about how sturdy it is. Hope this helps anyone else who's interested. Totally worth every penny! Highly recommend!

I purchased this because I do in-home child care and I wanted something my preschoolers and my own kids -ages 7 and 9 could enjoy. I purchased this right before we moved and by the time we put it together I had just missed the 30 return window. One of the piece was bent so I contacted the company and they were very prompt in responding. They asked that I wait up to 3 weeks for the replacement part, but in all honesty I think it was about a week and a half when it arrived. We had some trouble putting it together, but that could be me and not necessarily the directions. Overall my kids love it and it seems to be really good quality. My neighbor's grandson saw ours and now they are getting one. I would definitely purchase again and I would make sure it's from this company.

My 7 yr old loves this! Very good purchase. It was hard to put together, definitely took 2 of us. Ended up with 3 bars at the end that did not fit where they were supposed to go. Didn't affect to much though. Great size for a small yard. Canopy cover is only held on by little strings that you tie. I don't think they will hold up too long. Plan to sew in some little velcro straps to hold it better. Anchor straps are nice and seem strong. Overall, very happy with the purchase and would recommend.

We bought this for our autistic daughter to climb and use safely for her height stim. She loves it as well as her cousins. We actually use it inside, but have a large room with high ceiling. It was very difficult to put together and my husband was fuming the entire time. The included instructions r very confusing and difficult too make work, but they did email us with updated instructions after we already put it together, so maybe wait and try to use those.

My husband and I put this together, and let's just say it was a damn nightmare! We're no dummy to this type of thing, but I'm not sure if it was because it was bent, so nothing lined up properly, or the screw were either way to long or way too short. We actually had to go buy some that fit PROPERLY. What should have probably taken maybe 1 hour, took ALL DAMN DAY LONG!