This was packaged very well and came with clear instructions. Quite frankly it's much nicer than I expected for the money. We purchased this for my mother who is a senior and no longer has a car. She lives in a 55 plus golf community were the main mode of transportation for residents is golf carts. My mom needed something that she could ride up to the mailbox and the garbage area that a quite a long walk from her unit. Due to my mom's declining health, we did not want to spend a large amount of money on a golf cart as she will likely have to move to a senior facility in the not-too-distant future so this seemed like a perfect solution and so far it has been. She likes it, it's easy and comfortable for her to ride and it seems steady and to top it off she has been getting a ton of compliments and envy from her neighbors which has made her happy.

Product itself is excellent. Had a problem contacted their service department. They dealt with it. Problem is they knew the instructions on battery charging were not updated. As a result the battery was overcharged and they are sending a new battery. Rude and accusatory language was not necessary. We were unaware of battery issue and we followed instructions as sent.

Great!!! SCOOTER.
Recommend company
Deluxe Scooters. Easy purchase. Shipping was perfect. Scooter came complete + charged in a big crate. Just had to add rear view mirrors..easy. I love riding it in my 55 and older community. I'd much rather have this than a Golf Cart. It's the envy of the neighborhood. The Red color is my favorite. Easy + Fun to ride. The max speed is perfect for riding here. I plan to use it to drive to the Clubhouse, Pool, Neighbors house, after dinner rides and waving to my neighbors. They can't believe I bought it on Amazon. Thanks! Deluxe Scooters and Amazon.

It was a week late getting here.. but the scooter was well packaged. And we'll protected. Service dept was a great help with questions.
The scooter is very nice and I'm glad I purchased it. I would have given a 5 star rating but it was a week late.

Love, love the new scooter. Went with my grandkids scout troop to the nature center for their hike to get a badge. It was so easy to go from gravel to grass to board walk. It has several safety features that are awesome so that I can be seen and heard out in public. I've been out cleaning up trash and tree limbs out of my yard. I feel almost like my old self again and I don't get out of breath . Things I would change would be the mirrors I finally just took them off because they could not move enough to adjust so I could see into them, and while I like having a back up beeper it is a little bit too loud and echos off the walls in big places like sams and walmart. It needs to be able to be adjusted to a softer beep. And living near a dirt road my big beautiful sexy high red gets dirty easily. I absolutely love the freedom it has given me. I even take the dogs out for walks and runs now. And it is a really looker many people have stopped me to ask about it. The nature center volunteers took down information about it, phone numbers and are gonna see if they can request some of these to be bought for use at centers around Missouri. Remember me if they call and buy them.lol

Since I did this review I have gotten a SDC pass. Many many people have stopped me for information on where I got it, how much, what do I think and I have never gotten out of the 2nd gear even climbing the very steep hills at silver dollar city. Of every other person actually buys one from me promoting this brand, style etc yall gonna owe me a percentage for recommendations and selling for you.. maybe some nice add on to fix up my scooter.. still love , love love it.