This may be helpful to others, so posting since I did not get an answer from the company: I've had the blind and working fine for over a year however the LED light started blinking repeatedly (one long followed by two short), so runs the battery down in a few days. The blind has been fully charged and works properly with the remote. I messaged the company to assist with problem solving. They asked for the order number, then a couple days later asked for a video. I sent both. It's been two weeks now without a further response. MY SOLUTION: I let the shade drain all the way (no LED light) which took several days. I then re-charged and it is working fine now.

Instruction and Video sucks🥵"¦After scratching my head until it's almost bleeding, I finally figured how to install (has extra parts?), reverse direction, set upper and lower positions and fine adjusted. It works as designed and I am pleased with it. PS"¦video says it shakes, what they mean is it moves🤷"â'‚ï¸. Something so simple made difficult, but hey"¦everything made in China😜. I opened the box, done in 30 minutes (next one 10 minutes).

Careful there may be other videos ==> "Me am learn you drive car well" 😂🤣

Great shades! Remote works with no issues, this is our second one!

This is my second shade and it's just as perfect as the first (ordered separately). Came home at 8 and by 8:45 fully installed. Quality no sunshine allowed. Will order again. Get the hub for alexa, but the remote is fully operational. I did have a problem, I ordered the wrong color. No returns for that.

I've had these for almost two years now and remain very pleased. I did an interior mount, and it was difficult to get the brackets screwed in but no more so than any other blind I've installed.

Since this was for a baby-room, it had to be blacked out. There are several comments in the reviews to the effect that, "Light leaks around the sides!" My son's a radiologist, so I'm an expert with blackout blinds. Here's the key tip: Side channels are essential! If you don't do side and bottom channels, interior-mount blinds will NOT be blackout. Buy side channels online and install them so that light finds it difficult to leak around the sides of the blinds. A bottom channel is also required, and I found some convenient extruded aluminum U-channel at Home Depot for about $12. When lowered, the darkening is really impressive. If I wanted to tune it even more, I would use felt between the side-channels and the wall, and install additional material at the top of the blind where light leaks OVER the roll. That last leak is the hardest to fix, and plastic foam sprayed black has worked there in other projects. Still, this was fine for my grandbabies to sleep in darkness in the middle of the daytime.

Finally, this blind requires periodic recharging. The wood valance is held on by strong magnets, but it can be yanked down in a minute and a phone-charger battery tops off the blinds in less than an hour. I probably charge less than twice a year, but don't use the blinds daily.

The remote control worked fine for local use, but at the time I wanted home automation control over the blinds too. It is NOT a Zigbee motor, but a Bond Bridge (BD-1000, not the Pro version) that I use for ceiling fans was able to clone the remote-control signals giving me full access from Google Home, SmartThings, Home Assistant, etc. It runs through the Bond cloud of course, but that's been fast and reliable.

I would buy them again, except I'm going for all-Zigbee going forward. If that's not a problem, they're a great deal and very versatile.