the sound quality was good. The units are prone to squealing whenever anything is in physical proximity. The connection to my phone app is non-existent except when they are first turned on out of the dock, this makes using the several potentially useful features extremely frustrating. A call to the help line netted me only a "oh, sometimes they do that". Not impressed. The cost was far less than my audiologist supplied mid-range Oticon hearing aids. I lost one and it was going to cost me twice what these did to replace the single one. I will probably keep them, they're not perfect but function well enough.

Had my hearing tested by an audiologist about ten years ago who told me I had moderate hearing loss. Fast forward to about six months ago, had my hearing tested again, this time by a national retail chain well known for testing and then selling hearing aids, among a few thousand other products, and had the same diagnosis. I wore their recommended brand of hearing aids around the store for about 30 minutes just for the heck of it, but couldn't pull the trigger. Went to my physician a few days ago for my annual physical and the topic of hearing was discussed, and that's when I decided to go for it. (When he explained that better hearing reduced the possibility of dementia, I made up my mind.)

I did a lot of concentrated research and concluded that these babies were the best choice for me. I just completed my first day wearing these hearing aids and here is what I can share. Upon receiving them, I immediately hooked them up to the charger to make sure I had a full charge. I downloaded the app with no problems whatsoever. I am finding the app very easy to use. I inserted each of the color coded hearing aids into my ears for a very nice, comfortable, and snug fit.

I've been wearing them all day. By the end of the day I have not had to make any significant sound level adjustments, even though I was playing around with the app just to see and hear its capabilities. All sounds are very well amplified to the point where some of the sounds don't seem to be natural. My voice, for example is most noticeable. When going for a walk, I was able to hear the high frequency sounds of birds chirping to where I thought that maybe the sound was built into the hearing aids. There were other sounds that I either didn't hear before or wasn't paying attention to those sounds. This includes the turn signals in my car. Other sounds include the sound of crinkling paper, water from the spout hitting the sink, the tapping sounds of the keys on my computer keyboard, my feet striking a wooded floor as I walked, etc. Even my wife's voice, which is now more annoying, has a different sound. (No longer can she say I have selective hearing.) I have found that the connection to my phone for music is like having the wireless pods directly in my ears that I would otherwise use for my music. The most positive thing for me is that I can hear the television sound more clearly without having to turn up the sound and creating lots of drama in the home. Whether I will continue the need for closed captions for movies remains to be seen.

The app includes information about how much of a charge is left, which in my case after wearing for about seven hours I still have 75% left. So, I am assuming that I will achieve the 18 hour charge that is stated in the literature without any problem.

By the way, the cost for these hearing aids is about almost 50% of the cost at the retailer previously mentioned. Keep in mind we're not necessarily comparing apples to apples because the retailer provides the set-up and further hands on assistance if needed which is not available from this purchase.

The purchase includes a return window of 45 days if I'm not completely satisfied, but as of right now, I would say that I made a good purchase.

Update:
After having a poor experience controlling the hearing aids with the phone app, I sent them back. But when Lexie called to tell me about the app upgrade, I took a chance and re-ordered them. Dramatic improvement!
Prior Review:
As my first hearing aids, I don't have anything to compare these to - but they definitely help my hearing! But the one notable downside is the IOS app. The app is used to control the hearing aids - tone, balance, volume, environment etc. can all be managed easily from the app. That is IF the app/phone connects to the hearing aids. I haven't kept close track, but I'd guess that a third of the time it fails. And if you need to make a change - you just stepped into a noisy restaurant - lack of access to the app is a problem. The app will make helpful suggestions like "take them out and put them back in the case to reset." I just got them in my ears and now I need to take them out again? I'm hoping they can get this sorted out, but I'm considering sending them back.

My Husband lost 40% of his hearing due to throat cancer and radiation treatments. Insurance wouldn't cover the cost of hearing aids. So we did a lot of research and found these to be the most popular at the best price. (AT THE TIME. Continue reading for explanation.) Sound quality is GREAT! A little difficult to adjust/keep tuned in to individual needs without having to contact customer support. But I think that was due to a " Technology Deficit" on our part, and nothing to do with the devices themselves.
However, they were friendly, Pront, courteous and knowledgeable! Very professional and willing to help my husband LEARN & OPERATE his new hearing devices in just ONE CALL. It has made a huge difference for him! Now HE'S HAPPY and realizes just how much he's been missing!
ONE DRAWBACK- two weeks AFTER we purchased these from Amazon, we just happened to be at Walgreens and their EVERYDAY price was $200.00 dollars CHEAPER. Big letdown.
That being said, having my Husband respond to my voice in a timely manner, and me not having to repeat 80% of everything I say on a daily basis, is awesome! He is actually getting to hear the Grandkids laugh and play , and that is, well, as they say, PRICELESS!
WOULD DEFINITELY BUY AGAIN! (But next time, I will wait for a sales event)

I had been extremely satisfied with my COSCO/Phonak hearing aids of the same configuration. Unfortunately I have a pup that has chosen to chew on my hearing aids...twice! I had beast insurance for the first incident and fortunately for him, he is very cute. There was going to be a nearly six week delay in getting an audiology examination for replacement. I had heard and seen good reviews for the OTC Bose Lexie hearing aids and I could get them from AMAZON in two days. Why not try them as they could be returned in 45 days if unsatisfactory. I immediately was able to tune them to very closely approximate the sound and screening quality of what I had been using and that was a huge surprise and plus. The app is however a bit cumbersome to use in making adjustments in different settings. Lexie says they are working on the problems that I have talked with the very easy to access customer service representatives who have been extremely knowledgeable, if the app is a negative, customer service is a big plus. I have had a problem with the speaker creeping from my ear hole. This was a huge negative until I read the last pages of the user manual which addressed this issue. I simply called great Lexie customer service and they sent me the longer size 3 speaker wires and problem solved. I am now approaching the 45 day deadline for return and have decided that they hearing aids meet my requirements as well as what I had been wearing. I have the ability to make a comparison and what I thought would be a stop gap is now the solution for my personal needs. The only real downside other than the gnarly app access is that I do not play audiobooks through these hearing aids and I discovered I can live without that especially if that very cute pup gets hold of another pair.