11/22/23 I AM EDITING MY ORIGINAL REVIEW AS SEEN BELOW.

My Update : I was pleasantly surprised and impressed !"¦. in less than 24 hours from my original review I received an email from a representative of Renpho, they explained a simple, easy step to silence the music and narration, and encouraged me to contact them directly if I had any other issues. ABOVE & BEYOND What has become "˜the norm' of so many products made in China. ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘

Are there simpler models that do not have Bluetooth in music options? ???

I really appreciate the benefits I've gotten from only a week of use and I would definitely recommend this product even though most of my review may sound negative"¦.

The controls are very sensitive and it can often be tedious to have to wait through all the other possibilities if all you want is heat or heat and massage.

Working through the mood options is tedious and difficult for some seniors, as well as anyone with hand neuropathy. Accidentally brushing anywhere near the controls, will change the mode..

Perhaps this is why some models now offer a remote control however, some people will see this is just one more item to be misplaced"¦.

Overall, 👠this is a BENEFICIAL PRODUCT

My fault. But when I purchased this, I saw the word Bluetooth and thought I could control everything with the Renpho app. The Bluetooth on this model only works for controlling the music I play through it. My mistake. I returned it and purchased the Eye Smart model with app control, which is what I wanted in the first place. The two times that I used this model were very very nice. Wish you could go longer than 15 minutes. But they recommend only that long for a reason I guess. Again, remember, if you want the model with app control do not buy the "Eyeris 1" or "Eyeris 2". The Bluetooth only covers music. If you don't care if you can control the massager with Bluetooth, you can probably save about $40 by getting the one or the two and I think there's even a three now.

I wanted these things for 2 years, where it sat on my wishlist. Found it on sale, and decided finally to pull the trigger and grab it. For the price I paid, I think it's 100% worth it. It's become a nightly required me-session. This is advertised as an eye massager, but the star of this show is your temples. I absolutely love how it massages the side of your head. Yeah, inflating warm pillows on your eyes is nice, but it's all about those temples. I wish there was a way to program it to only focus on temples or eyes for the entire 15 minutes, but small complaint. But why I'm rating this a bit lower than how I'm making it sound is for some pretty un-fun things about this device:
- It's not super comfortable on your head if you lie back. The buckle on the back can stab your head a bit if you lie back on a pillow or something that is also touching it. So you have to adjust a bit. Which leads me to another adjustment issue. When you put it on, it's impossible to put back on in the exact same spot you loved before. It seems to forever sit in different places, so it hits your eyes or eyebrows or temples in a different way, and some of those ways aren't as pleasant as others. And if you find the perfect position, you won't find that spot again until 3-4 times later.
- It sometimes snaps & crackles when it blows up the pillows. It's that sheet of plastic in there - it's similar to when like....wrapping paper crackles. The sound doesn't make relaxing easy, and also feeling that crackle on your eyeball doesn't leave you as relaxed in the moment either.
- It only lasts about 6 sessions on full massage/heat/vibration with hard pressure. You have to charge this thing very frequently, and it isn't a quick charge either. Will take 2 hours or more to charge something that lasts an hour and a half.

So yeah, I really do love this device. Don't get me wrong. I'll probably get another when this one dies. But it really does have some blaring problems too that break the comfort of the device. Even turned off and on your face, it kinda hurts to wear until you turn it on. So a wonderful device that just happens to have a lot of downfalls as well. But do I still recommend it? Most definitely.

UPDATED: So the company messaged me to see if they could fix the problem for me. And while a lot of these problems are kinda just how it is manufactured (I didn't mention how the ballooning on the eyes kinda shoves my eyelashes into my eye and that's SUPER uncomfortable and you have to fidget with it a million times to fix that positioning), the item still overall is pretty great, even with the negatives. Because they were so cool about talking to me about it though, I really do think this deserves another star. So I still really do recommend the item.

I really liked it when I used it - was relaxing. But the entire next day I was having headaches around the exact areas it massaged, aggravated when I yawned or coughed to the point I wincing. Had to take Advil. I wish it didn't give me headaches because it looks like it's so beneficial

I use the RENPHO eye mask strictly for the shape and heat function, to better my eye drop treatments and ointments.
All other functions work great. The Bluetooth connect seems to just play down the front of your face faintly and no where near your ears.
While it ruins Maneskin, RENPHO has a relaxing gentle track preloaded.