I received two boxes, one day apart, 3-4 days after placing the order.

The first box was the electric fireplace insert, so I got to play around with it before installing. Decent unit, which they sell separately for (currently) $109. The fire effect is actually pretty good, but if they swapped out the red bulbs for a different yellow/orange shade than the other bulbs, it would be even better. The red is too, well, red for real fire. It has three light levels, which is nice, so you can turn it down while watching a movie. The heat function is separate from the lights, too. My only real complaint is that the fan is single-speed, and it's pretty loud. It would be better to have a quieter low speed option. I looked briefly at other 23" inserts (just thinking down the road), but most are taller. Not sure if any will be usable without modification.

The second box contained the surround. It was far more solid than I had expected it to be. Quite heavy actually, which I consider a good thing. Putting it together wasn't too bad, though it did take a little bit of time. As others have mentioned, there are one or two steps where the screws have to self-tap, so having an awl and/or small drill bit to start it is helpful. The only noticeable gaps are where the top middle piece meets the two side-front pieces. I have the exact same gaps in the molding strip as another reviewer showed. It might have been better to make that whole top-front section one piece all the way across with the seem at the bottom of the molding. Not too big of a deal, though.

The whole thing is just a little smaller than I had pictured in my mind. In particular, the stocking that is shown hanging from the mantle in the one photo must be pretty small, because ours would cover the top of the fireplace insert, including the heat vent. My fault for not really measuring it out. Next year, it may go up to my bedroom, so I can replace it with something a little bigger. Still, it is a good deal for the price.

As an aside: I'm sure most people realize that this needs a 3-prong outlet. It is also recommended that it be run on a 20A breaker with 12-2 wiring and a 20A outlet. A 15A breaker with 14-2 may work, but it won't have the recommended safety factor. Consult your electrician for their recommendations.

This Fireplace with Electric Heating logs is great. Love the brick detail on the back! I bought this to put in my camper. It looks very classy and heats well. My camper is a 38 ft Vibe by Forest River.

It only took 3.25 hours to assemble it. Minor damage due to shipping bumps and bruises. Disappointing but almost expected these days.

Will contact AMZ tomorrow. Would definitely recommend to friends.

This electric fireplace/heater is gorgeous! It really made our living room look very classy as well as nice and toasty now during these cold winter days! The package came in two separate parts with the heater arriving one and the mantle arriving a couple days later. Totally worth the wait and for the price you really can't beat it! It was very easy to assemble and everything was labeled perfectly! Highly recommend buying this product you won't go wrong!

This is a very nice fireplace and very easy to build. I'm only knocking one star off because the holes didn't line up properly on the back of it in order for me to be able to drill the heater in place. Also, there is no back to this product it is an open space. Which I guess is fine since it's up against the wall anyway and you don't see it. Overall, it is very nice I do recommend it but don't expect perfection.

I get many compliments on this piece in my home. Love the entire look and had the options for just fire look versus heating element.