Please read the excellent ending to my inaccurate complaint. After owning the Air, Water, Life Ionizer for over a year I wrote a negative review based on the inaccurate, libelous research that is presented on the internet and YouTube. After posting the initial review I called 888-601-5886 the number given to me by Amazon to contact the seller. A man answered, identified himself as "David". I introduced myself and began to explain my problem. Immediately he interrupted me stating "I know who you are I read your review." At first I naively believed that he would help me resolve my problem. Instead he angrily stated "You bought your machine from Amazon. You have to deal with them." I responded softly "thank you so very much you have been most helpful." My mother taught me as a young child that "The pen is mightier than the Sword." So in response to his curt actions and rude words, I responded by intensifying my negative review on amazon and vowing to report my concerns to amazon sales. I feared that my complaints and concerns would fall on deaf ears and that my actions would accomplish nothing.

Imagine my utter surprise and shock when several short hours later I received a phone call on my cell from a phone number I didn't recognize. A friendly, warm voice softly stated "Alex, please forgive me for calling you so late on a Friday night, I'm Richard Williams, President of Air, Water, Life Real Spirit U.S.A. I would like to apologize to you for the way our representative spoke to you earlier." I couldn't believe my ears. The president of a company that I had complained about was calling me on the start of the week-end, late at night, to apologize.

We spent over an hour on the phone discussing my ionizer and the problems I was experiencing. Richard informed me that the water in Florida has a very high Calcium content and over time can negatively affect an ionizer. I knew this to be true because of the published City Water reports and the heavy calcium scaling produced on the sink and kitchen faucets. He further informed me that the videos on YouTube were incorrect and that his company was litigating a federal lawsuit against the makers of these libelous videos. He then offered me several options to resolve my concerns.
In the 74 years that God has been kind enough for me to live I have never had a president of a company personally call me to resolve my complaint. His kind remarks reminded me of the final scene of one of my favorite movies "Casablanca" where Humphrey Bogart turns to Claude Rains and states "I think this is the beginning of a beautiful friendship." I very highly recommend this company and have placed Richard's number on speed dial. I can honestly state that his conversation alleviated my fears and anxieties better than calling Dial A Prayer.

THANK YOU
ALEX DAOUD
AUTHOR SINS OF SOUTH BEACH

My wife and I love our ionizer. We got a PH testing kit to check the PH of the machine and were very happy with the results of alkalinity. We live out in the boonies but have water from the a county well. It removes the chlorine taste completely. Even our dogs and cats get water from our ionizer. We've turned into water snobs because of this machine, bottled won't do and restaurant water is very poor quality.

I have only had the machine for a week now, but have discovered the technique for maximizing -ORP by keeping the water flow to a minimum. Good stuff and the machine seems to be good quality. Greg was very helpful with my questions about uses for pH. Amazing customer service.
And will update in the future as I can see that after a daily commitment for sometime the benefits will be greater.

I've had this machine for a little over a month. I paid for it my self. I owe no one a nice review. For months I studied every water ionizer on Amazon, read ever review and believe it or not after a while you can almost tell which buyer has buyers regret for the machine they purchased vs a real problem with their purchase. Then, there are the hard critics who paid $3,4,5 Grand for the most expensive and can't afford to regret their purchase so they will cut down others to somehow feel better! That being said, after viewing this machine on Amazon, I still had questions. I called Jason @Air Water Life 1-888 601 5886 (Real Spirit USA, Inc) Jason answered all my questions and never cut any other company down! That impressed me greatly. He gave me peace of mind in telling me most of the PH Ionizers work on the same concept with water running over Titanium Platium plates. He said much more and many times over as I questioned him.
In the end, I purchased from him and pleased to say he gave me very good deals on other products they sell. It arrived 5 days later. We set it up near the utility sink/tub for the purpose of filling BPA jugs (purchased at wal-mart) as I have 3 daughters getting PH water every 2 days. See photos:
1) the ionizer
2) very inexpensive BPA JUGS
3) filling a 1.25 gallon jug
4) the acid water that the machine releases. Uses: face, hair, plants, and laundry.
5) stores perfectly in fridge
Bottom lineâ¤ï¸ðŸ˜³ðŸ˜ðŸ’•we love our 7 plate air water life ionizer!
3 daughters, 4 grand children 1 Maltese, 1 Shih Poo

I've had this for 18 months, and I love the taste. My health was fine before I bought it, but a friend who bought the same Aqua-Ionizer Deluxe before I did swears it helped her sleep and immune system.

And the customer service is top-notch: I somehow over-tightened the faucet adapter to the diverter, then damaged the threads when trying to separate them (to remove calcium buildup due to the local water supply). AirWaterLife's customer support line was happy to send me new parts, even after a year and a half, and even after I offered to pay for them.