This product has been a great find. It is easy to install, easy to use and easy to clean. We are a septic system household and the use of cleaning wipes by visitors was becoming a concern yet we understood their desire to feel clean. The negative was that after I shared my fondness for this bidet with my daughter and she ordered it, she was able to purchase it on the same site for $100.00 less. This is not a criticism of the product but most definitely means I will consider making another large purchase from Amazon. That was a 33% change in price in less than a month. Good purchase, questionable merchant.

This is a very efficient easy to use unit. You need some basic plumbing skills and 20-30 minutes depending on your skill level. It is worth reading the manual as there are many choices on how to use this Bidet. I have had Toto in the past and this one has a slightly different spray feature. More like a shower with the result you are looking for. I had a pelvic fracture and had it ready when I got out of the hospital. If you are thinking of putting out the money for one of these you will be amazed that you waited so long once you have it.

So glad we purchased this product! We've been happily using it for 1 month now and really enjoying and feeling fresh and clean! It is a new way of life and we truly love it! Our contractor said not to buy it - but we are really glad that we did not listen and can't imagine life without it now that we have it. It really is fantastic! Only giving it 4 stars as oppose to 5 because it takes a little bit of time to get the job done and I am wondering if it could be faster? Not sure. Often I am too impatient to sit for the drying.... but bring a good book, take your time and enjoy!

The good:

- heated seat is really great
- seems to do a decent wash job
- easy to use
- easy to install if you have an available GFCI outlet, although the supplied hose is short.

The not-so-good:

- the level controls for water and air pressure make very little difference (no noticeable difference at all for air pressure). Even on the lowest setting water pressure is almost painfully high on 'Cleansing'. The pressure setting does work on 'Auto'.
- the drying function seems fairly useless. Even after two cycles expect to still use TP.
- does not remember the settings for pressure, so every time it starts on level 3 (out of 5) and we have to turn it down to 1 (see first negative about excessive pressure).

Overall I am a bit disappointed but I had high expectations based on the Amazon reviews. I love the concept but this one leaves a bit to be desired.

UPDATE 11/03/2016: we have now had this for about 8 months. The seat now has a nasty discoloration happening (see the photo). During this time the heated seat setting has always been on the lowest level of 3 levels, so if it is caused in part by thermal stress then I would imagine it could have been much worse. Starting to look pretty ugly. You can't just install a new generic seat either as it is an integral part with the seat heater. We'll probably be finding out soon how good that 3 year warranty actually is and I'll report back on that.

UPDATE 11/03/2016: contacted the support e-mail address and after having me sign an at-home repair waiver, they said they will send a replacement.

UPDATE 11/12/2016: replacement seat arrived, so I can vouch for customer service. They replaced just the heated seat, not the whole unit, which is fine, but I did have to sign a release form saying that I would be responsible for the in-home repair. It's possible they would have accepted me returning it to them for repair, but I had insisted they send me a part as I didn't want to be without a functioning toilet, so I never explored that option.

I became a bidet "convert" 5 years ago when my wife made me buy a Toto washlet bidet for around $500. Bidets are awesome little devices that make the common American practice of "dry wiping" seem downright medieval, especially if you suffer from hemorrhoids or anal fissure. It's funny to hear me bandstand at parties sometimes, talking-up the benefits of a "wet wash" vs. a "dry rub", with people staring wide-eyed and quizzically fearful at the notion of using water to clean feces off of skin. Anyways, this Bio-Bidet BB-600 I got for $349 here on Amazon is what my wife refers to as her long awaited "upgrade" from the aging Toto, which still works fine but lacks the auto-rotating head (massage) feature and some other bells and whistles and now migrates to my daughter's bathroom (she is thrilled). It was easy to install with no tools (well, OK I used some channel locks to go a bit more than hand tight on the water supply connection), and took about 15 minutes. I watched the BioBidet installation video at [...] first, and the unit shown was similar enough to the BB-600 that I didn't do more than glance at the installaton instruction sheet that came with the unit. The bidet fired right up, worked as advertised, made my wife happy. Installed three days ago and so far no problems. If I do have any issues I will update this review. 4 stars because I think the seat quality is a little low (plastic) and the quick reference guide could do a better job describing the features (there are a lot of buttons!).