The easiest way to write this review is to state my one concern: will the long, thin, dispenser nozzle hold up over time? The 3" dispenser nozzle looks delicate and relatively easy to bend or break off with but a slip of the hand. Installed in our new granite counter-top it just makes it over the granite into the SS sink by about 3/4 of an inch. Apart from this one concern, it's a great value product and IMO well worth the $30,00 cost compared to some other brands. Aesthetically, it goes well with our new Grohe SS Ladylux3 Pro kitchen faucet (model 32-226 SD0) also purchased from Amazon.

I also like the fact that the plastic dispenser bottle which hides under the sink area, is a "screw in" type. Being my first built-in kitchen soap dispenser, I was not aware that once installed, I couldn't see the dispenser bottle under the sink (it is forever hidden up and behind the SS sink). I also couldn't easily tell by looking down into the top opening of the dispenser how empty or full the bottle was. This means that, to avoid overfilling the 17oz dispenser, you will need to measure the amount of liquid soap being added. The top of the unit pulls off for easy filling from the top.

Once primed, a single pump ejects what I consider to be a reasonable amount of liquid soap (by eye, about 1/3 of a teaspoon). Two pumps of soap onto a wet sponge is enough to wash quite a few items. So far, I have not noticed any soap-after-drip from the nozzle.

Contrary to the seller's Amazon listing, no video was included. However, good written instructions were in the box (if you need instructions at all - it's very easy to install). The seller sends you a nice, friendly email asking you if everything is OK and to contact him if there are any problems. A nice touch. I believe the email also informs that the video is available to view at the company website.

All in all, for the price and initial experience, a solid 4 star product. Time will tell if it gains or loses a star. A two year warranty shows the seller is willing to stand behind the product. Highly recommended.

Had a small problem with the product.
Company honored the guarantee and sent a replacement part at no cost to me. Nice to see such great customer service in this day and age.

I just bought a second one of these to convert my other sink. Some observations and suggestions to the manufacturer ... 2 things that would really make this easier to install:
1. Using a "wing nut" type locknut rather than a 1.25 inch hex nut that requires the use of a special tool/wrench to tighten. Since it doesn't need to be tightened down (hand force would suffice - or using a light twist of an ajustable pliers... )
2. Make this a 1 person install: Increase slightly the diameter of threaded flange since the standard sink holes (1 3/8" if I recall). As it is getting the dispenser to center is a 2 person install. You have to have someone stand and hold the dispenser centered on the hole so it won't leak and ruin the cabinet below, while the other tightens the nut from below. The other easy option would be to provide some "adapters" to accomodate different size sink/counter holes (other than 1 3/8"). Would really not cost that much to make. Even if you added a couple bucks to the price it would definitely improve the experience.

Note: Since I am using this with a hose down to a large bottle of detergent under the sink - rather than the plastic bottle this came with, I plan to shorten the threaded flange - saw it off carefully not to damage threads. Then I will use a deep 1.25" socket to tighten it up. The threaded flange is otherwise about 1 inch too long to allow a socket to reach.

By the way: The first one of these I installed is holding up well after 6 months of moderate use. We'll see how this one does in the main sink and heavier usage. ... will update in 6 months if i get around to it.

We remodeled our kitchen three or four years ago, moving up from a Formica countertop to synthetic marble, adding a top of the line Delta faucet. The faucet set came with a very nice soap dispenser, but I debated even having the installers drill a hole for it because I had struggled with similar soap dispensers before. My chief complaint? They are a pain in the tuckus to refill. Well, we installed and used it until the stem broke a couple of weeks back. Each refill resulted in soap on the countertop as the narrow throat of the bottle would fill with soap and form a vapor lock even though the bottle was nowhere near full, causing a backup and spill.
I went shopping on Amazon for a replacement and was intrigued when I saw this attractive unit advertised in conjunction with a tubing set that could be used to connect it to as large a bottle as you wanted. I went for it and have been extremely pleased with the result.
Installation was a man/wife job, but not difficult. We're old folks and of the two of us, she is the more flexible, so she volunteered to reach under the sink to hold the securement nut against the stem while I screwed it into place. Some things never change. The extension tubing attached easily to the pump before installation, and the whole assembly, including the check valve fits down through the collar from the top. One caveat: Check your drain pipes after the installation to be sure your wife didn't knock something loose; 'nuff said. It took a fair amount of pumping to prime the tubing, but it works perfectly! We didn't have a problem, but make certain that the very faint arrow on the check valve points toward the pump. It will never prime otherwise.

The pump is sturdy and attractive, probably stainless steel. The design is simple enough that it should fit in harmoniously with any décor. When you depress the pump you get a single serving of soap that should be adequate for most jobs. It dispenses cleanly, with no residual drooling. We are very pleased with this fine pump and the optional tubing that very simply taps a full bottle of soft soap.

We purchased this dispenser in May 2016 and have been very happy with it. It works fine and matches our other kitchen fixtures and appliances. As another reviewer noted, recently the neck on the plastic bottle holding the soap started breaking away from the bottle. I messaged the supplier, Ultimate Kitchen. They responded immediately with an apology and shipped a replacement bottle at no charge the next day. Very impressive!