Two cameras out of the 8 have died on me in under 6 months. I contacted support and they asked me for a bunch of random photos and videos in hopes that I will give up and forget about it.

The advice given from support to "troubleshoot" were also completely irrelevant and seems like they have no idea what they are even talking about. It is an endless loop of "Send more photos for solutions, receive random solutions, then ask for more photos."

DO NOT BUY. Invest in a little more for a brand name company.

EDIT: They reached out to me after this and after a handful of more interactions, they replaced the two cameras with relative ease. Decent customer service but I would be wary about the cameras. Will update on whether or not these two new cameras work for more than a few months.

I have been using this system for 8 months now and it has been a great system. Easy to set up and the app is easy to navigate! Had one small issue with the NVR about a month ago and Cathy in customer support was very helpful and got the issue resolved quickly!

I bought this item to add to my security cameras I already had. If I would have known the kind of customer experience I would of had I would have bought all my other cameras with this company. So I bought this camera to add to mine because I needed more visual on areas due to issues around us. So I ordered it and got the camera really quick but I couldn't get it to work so I contacted the company and from the very start I had such a wonderful experience. Louis contacted me right back and had me do a few things but it didn't work so he said immediately for me to verify my address so that he could send me another one to test. Once I verified my address Louis sent the camera right away I got it within a day or two. The camera is better then the ones I have. The picture is clear and night vision is perfect. It does everything it says it does and is very much worth the price. The customer service here is without a doubt the best I've come across. If I sent an email Loius and Cathy always responded right back. So the camera came and it worked. Louis was aware that I needed this camera due to the issues I told him and saw to it it was here fast so I would feel safe. Louis and Cathy are the perfect example of how customer service should be handled. This company is a company who takes care of their customer and goes above and beyond to make sure they are happy. I can tell you honestly there's a few company's I know of who could learn a bit or two from this company. I hardly ever write reviews but this one was definitely needed. If you are looking to buy security cameras and want the best customer service and great quality cameras I strongly suggest you look no further but to this company. I know there's companies that when you call or write in you get someone different each time and having to explain same thing over and over again but every time I emailed them Louis and Cathy was always the ones responding. To the upper management of this company I want you to know that you have to me the best two employees a company could ever dream of. So like I said this review was in need of being written so that others can know that this company is in fact in my opinion the definition of loyal customer service. I will only do business with this company for all my security camera needs. Louis and Cathy you are without a doubt the best there is. Thank you again for being so kind and for going above and beyond like you did. God bless you my friends!!!

Have two of these on a 8 camera system great day and night picture going to order more to replace my other 6 cameras

I like the zosi camera system I have. much better than the swan system I had. customer service is the best. I had a camera go out and they replaced it quickly.