I am returning this. Trying to contact seller via comment to see if they need me to mail back broken pieces for refund.

Also, the screws do not stay tightened. So before I knew to carry an allen wrench with me everywhere I went, i was caught stranded for a day. I've been having issues with this since it arrived but now it is just broken.

Functional and great quality for cheap. Looks awesome. Love it..no regrets.

Barely fits 19 inch 29er frame, meaning less stable and holds less wt. than stated, 40 lbs max. Smaller the bike the more stable it is. This is really made to asian sizes, meaning 26 inch frames. The hardware is of medium grade, will strip if over tighten. So if you have a 16 inch 26er it will be quite stable, the larger the bike ,less stable. But for the price works good enough for lite loads.

This is a very sturdy cargo rack for its price, with great adjustment options to fit just about any bike.

I had to do a little bit of adjustment myself to make it fit, which was easy to do, since the top rack itself can be slid back and forth and secured to new spots along the main shaft (which was a pleasant surprise, for me, since if it could not be moved, the rack would not have been able to fit my bike).

I only have minor complaints about the condition of the parts that showed up (the rack and bars, not the screws and washers and so forth). They appeared to be slightly scraped as if they had been dragged against a rough surface or something hard hit them, but none of it got in the way of construction. Just minor aesthetic flaws, and nothing more. The two W-shaped side guards were also slightly too far apart to line up with the necessary screw holes, but a little bit of inward pressure bent them right into the exact spots that I needed them to be in.

Another personal/not-necessarily-bad problem that I have with the rack is that the seat clamp uses a quick-release mechanism. I personally have no desire for using quick-release anything on my bike, so I would have liked it better if it came with some other more "permanent" securing option. I can probably find a properly-sized screw to use in its place, though, and the rest of its construction is solidly held down by screws against the rack and bike frame, so this is not really a bad thing, in the end.

The bungee cord that came with it also seems very flimsy and thin, and I could not figure out how to secure it onto the bike. But this does not really matter to me, as I plan on using a pannier bag with this rack. If I actually do need bungee cords for whatever reason, I can just find smaller and thicker hooked ones to use for a more secure hold against the body.

I almost bought another $15 rack from Walmart that could only carry up to 20 pounds, so at just double the price and a little over five times the overall carrying capacity, this was definitely worth the purchase.

This bike rack is perfect for your average commuter, and especially great for a college student with a bad back. It was easy to install, and the little keychain they send as an extra is actually rather good quality. One problem I had was that the silver handle to tighten the rack to the seat shaft ended up sticking out over the edge and scratching up my inner thigh. I took the easiest solution and just bent it slightly out of the way - you could also put some rubber that is provided over the corner that sticks out. I had no issue with the height of my seat either - a plus since I thought I may have to raise my seat to fit the support.

I threw these panniers over my rack and the overall look is pretty nice. I would definitely recommend this bike rack.
BV Bike Bag Bicycle Panniers with Adjustable Hooks, Carrying Handle, 3M Reflective Trim and Large Pockets