Great product

Excellent System and Great Customer Support! I highly recommend this product.

High quality! Better to have it and not need it than need it and not have it.

UPDATE: This product went from 1 to 5 stars. After visiting the seller's website, I saw that they had improved the system, since I bought it. After contacting them, to ask if it would be possible to receive the improved float and straw, at a discounted price, they didn't hesitate to upgrade my system at no cost.

I just received the package today. Not only did I receive the float and straw, but all new hardware, spigots and improved collection plate w/rubber gasket to prevent the rusting/peeling. Seller went FAR above and beyond what was asked. I should have contacted them before my initial 1 star review. They are quick to work with you, to make things right, or answer questions. This improved version is, now, absolutely worth every penny spent!

Original Review: I've had this for about a year. It did not come with the storage bag, when I called to ask to have one sent, I was told they had stopped including them 6 months earlier. The lid between bottom pot, and collection plate started rusting/peeling after about the 4th use. As one reviewer said, you do need to frequently change the water in the top pot - for me the problem is more about it evaporating. Yes it gets very hot, but common sense should dictate you shouldn't be sticking your hand in there, or moving the device around while it's in use.

I don't know if mine is the only one, but sometimes when I turn the stove on, and waiting for it to heat up, the unit starts rocking around VIOLENTLY, splashing water from the top all over the place. I have no clue why this happens, so I don't know what to do to prevent it, but I'd say that's a pretty hazardous malfunction.

While I can look past the previous flaws, the main reason I bought this was to have water that doesn't taste like chlorine, or have other crap in it that doesn't belong there. I basically traded the taste of chlorine, for the the taste of plastic. I was new to water distillation, now I know better - never, never, NEVER use something that has plastic/rubber parts. The hose where the final product drips out from is made of a rubbery plastic. The final product is hot - the 'hot garden hose' reviewer was not exaggerating.

The material quality of this product is not worth over $300. It should not have rusted right away (or ever, in my opinion), it shouldn't be wobbling, and most importantly it SHOULD NOT taste like plastic for that kind of money. You can NOT send it back for a refund, exchange, or credit towards a different product if you use it even once. If you're unhappy with it, after it's first use, you basically just threw $350 down the toilet.

Still outta money for a better product, and very disappointed.

Water is life. What else matters. This will beat any Berkey Filter or other big name filter because it can distill salt water. Best purchase we've made in years. Saving it for an emergency situation. IF you're going to spend the money, make sure it does everything you need. Not just filtering fresh water. We needed something more since we are near the Ocean.