I see wonderful reviews of the item made by theis company in China. I have had many plastic molds made, and they are not cheap, but it seems that those that created failed to research the pressures developed over time in the housing. For the last 10 years I have used this company's creation replacing them every 3 to 6 months for the last 10 years. Yes, really dumb since I could have bought the top of the line reverse osmosis systems several times over. Yes I have really nasty water heavy in iron which makes the filters shut down after 30 days. This is the last one I will bite the bullet nextime and go for a good RO unit. A hint put p[ants around your sink then the rupture spray will not be wasted ;)
I have tried several ways to fix them from marine grade epoxy, it worked for 2 weeks. It does seal leaks on boats underwater but is not very effective on this plastic tube. Large heat shrink tube haha well that was a total failure since it deformed the tube holding the cap and it blew off .
All I can say if they, or someone else would machine this from stainless steel I would pay 100 bucks for it as it does work, just not as a poorly designed plastic hunk of junk. I doubt that any plastic would work for an extended time. The plastic industry learned this in the hard way back in the late 80's or early 90's when schedule 40 pipe was used for cold water lines and eventually ruptured. This device deserves the Darwin award for a poor design. Obviously they designed this product to fail. I could take it when Amazon prime had them for 12 or 13 bucks but they are back to 25 bucks now making it a foolish purchase. This is just the opinion of one who has a cupboard full of these units that leak like a colander ;). An edit after tonight when I could not one 4 ounce glass of supposed filtered water IT IS A DAMN ZERO this is nothing more than corporate greed they have had many bad reviews over the years and I have had it with them they got my ;ast contribution to their bottom line. Junk needs to be called out and they have had plenty of time to correct the problems and did not. and thus my confirmation they do not really care about the consumer just selling this poor filter zero zero zero time for a new classification JEFF oh and I use chrome and fire tv work it out

My 2nd PUR Water Filter that cracked and started leaking after about only 6 months of use...Both cases involved leaky cracks forming in the unit and not poorly secured sink fittings or filter caps (believe me, I checked to make sure everything was secure).

I've been using Pur filter systems for at least 15 years and have only had 1 problem. At the time, I called Pur and they sent me a replacement without me having to return the unit.

I bought a new unit last September because my previous unit had mold on the part that dispenses tap water (it was really gross!). Two months later the light was stuck on yellow after I replaced the filter. I called Pur and they told me to tap 6 times on the little box inside the unit - this reset the light. Last week, the light got stuck again after replacing the filter. I tried tapping on the box every day, but the light remained yellow. I called Pur today, and they at first said I needed to soak the new filter before inserting it (really, what would that do??). Then the rep said I needed to tap 7 times, not 6 (really? 6 worked before). He made me try 2 more times - of course nothing changed. Then, after 30 seconds of silence, I asked what the next step was. He said he was creating an RMA for me and I'd have to return the unit at my expense.

Wait a minute - I'm supposed to pay postage to return a defective product, I don't think so! Then he said I could fax the receipt to him and he'd email me a prepaid shipping label. But then I realized I'd have to drink tap water for 2 weeks while waiting for the replacement. So I just decided to buy a new unit and keep my current unit as a backup in case the new unit had a problem.

Pur's customer service could use some improvement, to say the least.

Had this item 8 months and it just split apart for no reason so now water flows all over the place. This is only during the 3rd filter change.

I've had this for only 6 months. I would love to give it 4 or 5 stars, but it isn't working properly.

I ordered around Christmas so I would have for the new year (and would be easier to remember it needs to be changed quarterly).
It worked really great at first, but when the red indicator light came on 3 months later and I switched in a new cartridge 4/1/17, the light didn't go back to green.

I've just now (7/2/17) put in a 2nd new filter cartridge (another 3 months), again let it flush for 5 minutes, and it's still flashing red when I turn it on :-/

Since water flowing thru the device is clear, I hope it's just the light that's broken -- and hoping I can get a replacement from seller/manufacturer (I think it's a 2-year warranty..).

Will update again later.