Last year I purchased 2 of these chairs from Costco for $100.00 less. I paid the Costco delivery person to deliver and set-up the chairs. Costco doesn't deliver or hold items but they do have private delivery company names available at customer service. With the delivery and set-up fee at Costco the extra cost on Amazon is somewhat offset by not having to paying for Costco's delivery.

I needed one more chair this year for a Christmas, and is often the case when purchasing from Costco the products are here today and gone tomorrow -- never to be seen again. A few weeks ago I ordered what I thought was the identical chair from Amazon (this one). To Amazon's credit it was delivered fast and in good condition. Assembly was easy once I figured out the clips -- the ones that attach the back of the chair to the to the seat of the chair slip over hinge (the curve of the clip pops into an oblong hole). I tried to follow the "literal" directions and "squeeze" the clip to go under -- good grief!!! A lesson in futility. I'm an older woman and I don't often assemble things. I put this chair together so it doesn't take a great deal of muscle (it does take "farm girl" sense so you don't have to lift a lot of weight). A better picture by the manufacturer would have been very helpful as the "literal" interpretation of their directions is misleading . There is no need to "squeeze" the clips as directed (c'mon guys, learn how to write "literal" directions!) Squeezing implies the clip will slip UNDER not over. One only needs to gently pull the clip up and the clip will slip OVER the "hinge" on the seat bottom and click into place.

Now, the reason for the 3 stars (I give Costco's chairs 4 stars for comfort). Though both chairs "match" aesthetically, they aren't the same. There is a noticeable difference when you sit in them. I am fairly tall for a woman, 5' 8", my brother is 5' 11", and my 85 year old father is 5' 5". The Costco chairs fit all of us very nicely. The fit from our butt to the knee is just right, and our feet rest comfortably on the floor. The Amazon chairs are taller with a very deep seat -- I have to place a pillow on the back of my chair and my feet still don't rest comfortably on the floor. If you are say, 6' 2" or taller the "fit" may be good, but the average height person won't fit comforably. The head rest on the Costco chairs has more "stuffing" so my head rests much more comfortably as well. Amazon's table isn't nearly as sturdy -- it appears the rod that pushes into the arm is shorter than Costcos so the table bounces around -- like while typing this review... The tables are different materials and colors. The Amazon table does have a nice little cup holder that slides out from underneath the table, but with a cup holder in each arm it isn't needed. The storage space and plugs in the arms are the same and nice. However, Costco's cup holders are made from stainless steel and Amazon's are made from plastic. Overall the visual appearance matches so I'm keeping it, but it isn't as comfortable for someone my height. The holes in the arms for accessories are pretty standard so I can buy a new table.

I purchased this chair for me to sleep in after I had a neck fusion. The chair worked fine for 5 days and then the chair got stuck in the reclining position. We have double checked that all wire/plugs are connected but the chair still does not work. I have been unable to contact anyone at the manufacturer for help. My only choice is to return the chair to Amazon but the bigger problem is how do I ship back this recliner when I can't get the recliner in a sitting position. I am so disappointed and frustrated. Anybody have any suggestions?

I purchased two of these chairs, and regret I must leave a highly critical review. One chair arrived DOA (the electronics for the recliner mechanism did not function at all). Amazon promptly replace that chair, but am now having electrical problems with the second chair.
These chairs arrive mostly assembled, but with virtually NO instructions regarding the electrical connections. If you read all of the other customer reviews, it will be apparent that many purchasers do not realize there are two separate electrical connections required: one for the reclining mechanism, and one for the USB port connection. The very poor schematic diagram (which is the ONLY "instruction" manual provided) does not mention this. To properly connect these chairs, you will need an extension cord with at least two three prong outlets to fully connect both of the electronics required for this chair to operate.
I have been on the manufacturers website to try and resolve my problems, which website is an absolute joke. There is no support provided, and no help at all as far as warranty information. The manufacturer's website says "contact your retailer" if you need support or parts, such as a new electrical transformer to run the mechanism. In fact, the manufacturer's site actually says they are deliberately not providing a customer support number, since you should not contact them, but rather contact the retailer!. No, I am not kidding. !! Of course, that advice is of no value if you buy them online.
Too bad, since the chairs-- when they work-- are not bad. But I would not recommend buying them online, as you will have zero support if something goes wrong. I buy extensively on Amazon, and this is undoubtedly the worst experience I have ever had. Beware!

Arrived securely packaged and so easy to assemble. Looks exactly like the picture. Got the chair in Black and the leather is slightly shiny and soft. Most important of all, it is very comfortable. The electric reclining function is easy to use and smooth. The chair also goes back surprisingly far. Has the modern, clean look we were looking for and the price, quality and comfort was an extra bonus. Loved it so much I'm ordering another one!

This chair was purchased by my 85-year-old mother for her new Assisted living apartment. She LOVES IT, and has said it is one of the most comfortable chairs she's ever had!! Plus, because of the powered recliner feature, mom says she can now put her chair in WHATEVER POSITION SHE NEEDS, instead of what the limited reclining options were with the manual recliners.

Mom has also enjoyed the unique storage options, and the internal 2-USB ports & the single ground-plug capable outlet INSIDE the right side armrest storage area!! Lastly, she also loves that the cup holders are on BOTH sides, and the detachable, small table is EXTREMELY useful because that, too, can be placed on either side, depending on what she needs to use the table for!!

My only complaint, as far as the chair's setup, is that the electrical cord, which allows the use of the internal USB ports AND electrical outlet, is FAR TOO SHORT!! I ended up having to purchase an electrical surge protector strip, with a longer cord, so that BOTH electrical cords could reach the wall outlet. The included cord is only a foot & a half long, and in mom's NEW living room, she needed a minimum 2.5 foot cord to reach the nearest outlet, WITHOUT having to rearrange the ENTIRE LIVING ROOM'S FURNITURE LAYOUT!!

Still, the chair is a SUPERB buy, and even with the extra, minor expense of the extension cord/strip, it's the BEST BUY OUT THERE, ESPECIALLY WHEN YOU CONSIDER FREE SHIPPING WITH AN AMAZON PRIME MEMBERSHIP!! PLUS, the deep red color is beautifully stunning, WITHOUT blindingly standing out because its red!! I will be buying another one or two for myself, as soon as I can manage the financing!!