Only had this for 7 days, but so far I'm a big fan. The great:
- The post is very sturdy.
- The website provides excellent instructions in video form (just google the name of the item, you'll find the site).
- The solar light looks great, has worked every night after we put it up.
- Mailbox is a good size.
The not great:
- The crossbar is not securely attached. It wobbles. Not bad, certainly not to an extent that it's unuseable, but with the main post being so sturdy I was surprised that it's not a secure fit.
- As you may see in the questions that were answered, you actually can't fully tighten the bolts that attach the mailbox to the crossbar. If you do, the mailbox warps imperceptibly, but sufficiently to change how the mailbox door fits the frame, causing it to not actually be able to make the magnetic connection so that it fully closes. You can force it, but then you start scraping it. I had to fully loosen all 4 bolts and then slightly (maybe a quarter turn) tighten them to find an acceptable compromise. So if your door doesn't close, I can confirm what the seller says - loosen the bolts.
- Given how nice the post looks, it's actually surprising that the mailbox is so basic. In theory you should be able to exchange it for any other mailbox (assuming they attach the same way)

I will update if the bolt loosening causes problems or if the solar light stops working. Assuming they don't, I very much like it.

We bought this almost a year ago and finally got around to installing it. It looks nice and seems sturdy. I can't speak to ease of install because we had someone else install for us. The only negative I have is that after the first rain, there is water inside all of the solar lights. I'm not sure how to make that stop occurring. Hopefully the light still works and you won't be able to see all the water inside. Will update as soon as I know.

I was a little nervous on speding close to $500 for this mailbox due to the reviews shown. But I did, read the direction and installed it.

Be sure to flick it to either the cool white or warm white light, if you don't do this it will not turn on.

Lights up on 3 sides, so besure you setup the arm and mailbox in the correct direction as well.

Strong powder coated steel tube. Dug mine 18" into the ground and pour fast set concrete mix.

Works very well, neighbor complimented the look and how it light up.

No issue, no worries and works as expected.

Decent mail box. The construction is sturdy. There are a few little knit picks. The end plugs don't fit right out of the box. You will need to trim them a bit and glue/silicon them. The battery holder is the biggest issue. There isn't one... Any vibration (like wind) will rattle the battery loose. The easy fix is a small cardboard shim and tape. That doesn't last forever, but you will be fixing it every few months instead of every few days. I will be soldering a carriage and re-wiring when I get the chance.

I am very pleased with my Brightlight model #10000 mailbox. I like it, my wife likes it, and even our mailman likes it. He took some pictures of it which he will share with customers who are planning to replace their mailbox.

Even though the unit came very well packaged, the corner on one of the address panels was cracked and the panel needed to be replaced. When I called to request the replacement, I spoke with John "“ the CEO. I expected the standard whining: ""¦ it's so small "¦ you really can't see it, yada, yada, etc., etc "¦" Instead, John shipped a replacement panel that day and I had it the following day. John strikes me as a friendly person who rolls up his sleeves and likes to solve problems for his customers.

The package included everything for the installation: the parts, the hardware, a rechargeable battery, and even the allen wrench to secure the screws. It also included a schematic and instructions how to assemble and install the mailbox. Even though the instructions were clear and easy to follow, I found the installation video on the Brightlight website to be very helpful in order to visualize the process.

The mailbox has a very pleasant light which illuminates the house numbers at night. It is powered by a rechargeable battery which, in turn, is powered by a solar panel.

In conclusion, it's a sturdy, elegant mailbox with a flawless powder-coated finish that adds to the curb appeal of my home. It was easy to install. I love it and so will you.

Jim J.