Our Kahuna massage chair arrived on schedule. Very impressed with the packaging. Only took me 45 minutes to assemble"¦only needing a Phillips screwdriver. My wife and I have used it everyday and love it. I have a physical job and I'm no longer a spring chicken. To say I'm sore at the end of the day is an understatement. LOVE this chair. My adult son tried it and said, "This is the best purchase you guys have ever made!"

First off, I am not a paid spokesperson by Kahuna. Overall this is a great massage chair, if I could I would give it a 4.5/5. I have had two different massage brand chairs so far and this is by far the best one I have owned. I selected this chair over the 7300 and 6800 series as it has the most updated software, better zero gravity setting and offers the additional calf/leg heating functions. Some other reviews have had issues with speakers and the body scanner which I would also find aggravating, but I have had no issues with regard to quality control or assembly.

Pros
Easy to setup and install myself, with some 12 yr old help. The hardest part was getting a zipper started on the lower seat cushion.

Very comfortable chair to sit in. The synthetic leather is nice and looks like a quality piece of furniture.

Several multi-functions, preset massages and stretching programs preloaded. Coupled with the back and leg heating, it really helps loosen muscles and relieve pains. You can make a program last up to 60 minutes if you want.

6 roller S-L track. Massages all the way from the middle of the thighs/buttocks up to the base of your skull. Very accurate between different body types. I am 6'1" 185lbs and my wife is 5'2" around 115lbs and works well for both of us.

Hip airbags do a nice job of holding you in place for lower back and butt massages or stretching programs. The air bags also help in sliding your hips side to side for greater coverage over your entire lower back.

Cons
Remote +/- Allows you change intensity, location and duration of the massage but it resets back to default at shut-off. It takes about 30 seconds of 20 clicks or so on the remote to customize the program to your liking prior to each massage. At least it is customizable. Just wish you could save your own settings or change the default somehow. (Hopefully they release an iOS/Android bluetooth version of the remote with these options!)

Foot Massage- The foot rollers are amazing on it but my wife and I feel the air bags on the feet squeeze way too hard for the normal setting. So hard sometimes that my feet would be forced off the massage rollers. We both always turn them down to the lowest intensity prior to starting the program of our choosing. In this setting it works great.

When the massage is finished the chair leaves you reclined in zero gravity position and you have to manually move the chair back down to standard seating position yourself. It would be nice if the chair just returned to the standard sitting position at the end of the massage.

This is really and great chair for the money and the few issues I have with it pale in comparison to my overall satisfaction with the product. I use this nightly and it has really helped with my lower back and neck pain. Bottom line, I would buy this chair again knowing what I know about it. If they fixed the above minor issues, this chair would be downright perfect.

I am so grateful for this chair. I can't begin to tell you how much it has increased my mobility. I'm disabled and have chronic pain which limits my ability to walk properly. Because of my abnormal gait, I experience debilitating back and neck pain from my butt to my head. I hop in the chair for 30 minutes on the stretching programs and the pain in my back and neck is cut by more than 95%. As the day goes on the pain returns slowly because of my abnormal gait so I just pop back in the chair for another stretch program. I am not exaggerating when I say this chair changed my quality of life dramatically. I'd hug these folks if I could. I'm so appreciative and could not be happier with my chair. It likely will keep me out of a wheelchair for years longer than otherwise.

my only complaint is my wife and 4 kids are always in it, so I have to wait my turn. far exceeded our expectations and have used it everyday since we got it.

Wish I had paid for the installation as putting it together was not very easy (But I am also not inclined to assembly either, probably not that bad for the more handy) The You tube installation video did help quite a bit, but was also not comprehensive enough.

size is big enough for me at 6-1 225, but also fine for our 5ft 100lb 13 year old too.

During massage, the upper left side of the chair disconnects from the body of the chair with a loud POP.
This is apparently due to a bracket creep issue. Not sure what to do about it. Hoping that Kahuna has a fix because other than that I love this chair.
EDIT: Got a quick response from Kahuna US service. I had to take the chair apart and reposition the bracket. Not easy but worth the effort! The fix worked and I will go to 4.5 stars after I get a GREAT massage. I have to say that the massage quality and programmable choices are vastly improved since I last bought a massage chair in the year 1999 and yet I paid the same price 20 years later. GREAT VALUE