I was looking for the perfect massage chair and when I read the functions, I thought this was it. I was super excited about my purchase and it was priced nicely too.

PROS:
1. The chair arrived on time and was easy to put together. I did it by myself.
2. I like the Bluetooth and airbag features. Actually, I like all the features.
3. The foot, arm, lower back and leg massage are great.
4. Customer Service was super responsive and worked with me even though it was not my preferred solution; it was a fair solution for both parties.

CONS:
1. I didn't realize that with me being 5'3", the shoulder and neck massage would not get my shoulders and neck and that was the primary purpose for buying the chair. I have been going to physical therapy to relieve the tension in that area and I thought this chair would help but unfortunately the shoulder airbags didn't reach my shoulders and the neck rollers were on my head, missing the critical areas entirely. I think if I were at least 5'7", this chair would be perfect.
2. Since the functions of the chair were not defective, I was responsible for shipping if I returned the chair for a full refund. NOTE: Pros #4, customer service was excellent.
3. I had to purchase a Shiatsu Neck Shoulder Massager w/Heat to use in addition to the chair to get the areas required.
4. Seat cushion is not as comfortable as I thought it would be. It's not horrible but I add an extra pillow.

Overall, I think this is a great buy if you're 5'7" or taller or if you're shorter and the neck and shoulders are not a concern. The price is great, features are nice and it does the job.

TLDR: When I first got this chair I thought that I had made a giant mistake. Now I'm using it every day and while there are better chairs out there, this one is probably the best value for the money.

First, the bad:
When I first received this chair I was not that impressed. The construction of the chair is fine, but assembling it turned out to be a real pain because the bolt threads for the armrests didn't really line up well with brackets, and caused me to spend the better part of 45 minutes trying to get the arms on. One of the 4 bolts ended up getting cross-threaded and thus the left arm is a bit loose. So that was frustrating. After seating it out to put it together I sat down in the chair, tired and sore from the ordeal, and... the message was painful - mostly in the lower back rollers, and I was incredibly frustrated that my legs couldn't extend all the way and remained in a tucked position. The controller is designed really stupidly and the programmed messages are not adjustable, outside of the airbag pressure (which wasn't my source of pain).

Then, things got better.
After the first day I came back to give the chair another try. I read through the manual to see what I was missing with the terribly laid out controller. Turns out there just wasn't a whole lot to be done to customize settings. However, I went through all the presets and did finally land on one that was tolerable for my lower back (setting 6 "sleep" mode). My other point of frustration was having my legs feel like they were getting pushed up to my chest (and I'm only 6 foot) went he chair reclined all the way, and I found that if you only recline 3/4 of the way you can get a fuller extension of the legs which is more comfortable. I wish I could extend my legs straight like a recliner, but hey, at least I'm not in a crouching position now. Finally, the message just started feeling better the more I used the chair as my body got used to it. The pain points went away and now I spend about 30-45 minutes a day in the chair comfortably and it does a great job of lowering my anxiety and helping with the perpetual leg cramps that were preventing me from sleeping.

Would I buy this chair again?
Considering the financials, yes. There are certainly better chairs on the market, but to get a step-change in the quality you're going to be spending $3-7,000. There is just no way I could have rationalized spending that kind of money on something that feels so frivolous (though it's really not if you value low stress or sleep). If this chair breaks I will probably upgrade to a more expensive chair having now experienced the benefits, but like a beginner grade musical instrument it's good to have a quality option to make sure it is something you'll stick with before making that commitment later in life and for that, I am very happy to endorse this chair.

So here's what I think of this massage chair. I was quite skeptical at first given the price of this massage chair as I've had experience using other more notable and expensive models in the past, but I have to admit for the price it delivers ease and comfort for a budget massage chair. Delivery comes in three boxes, the main unit (A) , the arm rests (B), and back/headrest (C), they are a bit large and heavy with the main unit close to 80lbs so I recommend using two person lift. Also, don't be surprised and panic if some of the packages are shipped separately and not in one tracking number. I had the experience of this happening and Fedex royally ruined the delivery of the last package. However, once I explained to the seller of my situation with Fedex, they resolved it immediately by sending me another replacement of the missing package ASAP, which was awesome.

While I'm a big guy at 6"1' in height, I was still able to fit nicely into the chair once assembled which itself was pretty simple despite not having an instruction manual sent along with it. You can literally just look at the online picture and know where each component needs to be fitted (the air nozzles will take a little bit of effort to squeeze in together). While sitting in it, nearly all of the focus areas are well covered i.e. back, shoulder, calves etc.. and together with combination of the heating and Zero-G function, I actually fell asleep for about 5 mins during my programmed 25min session.

Overall as the title dictates, this massage chair is affordable, comfortable, ease to assemble, and most importantly gets the job done! I'm already considering clipping a collection bucket next to the massage chair so I can charge the friends and family rate of $10 whenever they are over hahaha.

Very happy with the chair! also my children love to use it when they come over.

This has been a great addition to our staff area. Our employees live to take a few minutes each day to take care of themselves using this chair. It was somewhat easy to put together (however a few of the screws didn't line up exactly making us put a little more effort into putting it together). While it can be put together by one person, it does make it much easier with two. The chair itself is ver comfortable and has many different settings to personalize your experience. Overall - this option is great for anyone looking for a professional massage chair. Not as expensive as some of the others on the market, but still works it's magic!

The company was also very good to work with. We bought 3 chairs and one the arms broke when we were putting it together (the screw became separated from the base). After contacting the company, they were very easy to work with and did everything to make it right.

If we ever need any additional chairs, we will definitely be going back to this company and this particular model!