Purchased after xmas. It arrived early in easy to assemble pieces. Was able to put it all together in about 2 hrs by myself. It can be heavy (100lbs w/water at level 1) when in use but easy to lift up (wheels) and roll into a corner. LOVE hearing the sound of water when rowing. Easy to use. I use my own iPad as my screen to watch videos when rowing!

If you're like me, you had your heart set on a water rower but did not want to spend the $1200+ for the wood version. After doing as much research as possible, I rolled the dice on the ERG600W.

Boxing: It showed up quickly in a large hefty box. Get this thing delivered right to your door so you don't have to carry it far. Everything inside was neatly packaged and individually wrapped in plastic

Assembly/Instructions: This could not have been any easier unless it showed up fully assembled. Simple step by step easy instructions with minimal hardware and tools required. All tools and hardware is provided. The instructions recommend using two people to assemble, but I easily completed it by myself. Moving at a leisurely pace, it took me about 20 minutes.

Durability: This is my first day using the rower, so impressions are from first sight/use only. Overall most everything feels solid and sturdy. The one exception is the plastic foot holds. In particular, the plastic backings feel cheap and flimsy. Other reviewers have pointed this out, so I already knew the risk here. The same reviewers also said they received excellent customer service from Xterra, however. I am a complete beginner rower, but it is my initial opinion the heel is used little during workouts anyway. The velcro toe straps are probably more important and these appear to be strong. Will update this portion in the future if anything happens.

Performance: The first workout I did was about 3000 meters just to get a feel for it. It felt excellent! Smooth, quiet, and steady. What else can I say? The panel readout is nice and easy to use as well.

Overall: 5/5 for me. Yes, a portion of the foot holds does feel cheap and flimsy, but there are much pricier options out there if total perfection is your requirement. If you want a solid water rower on a budget with minimal compromise, this is the one. Great buy!

The packaging was really good, the instructions were very user friendly, easy to set up, and operate. Assembled it in less than 30 minutes, by myself. I use this product 2-3 times a day or whenever I'm in a grumpy mood. The results obtained from using this water rowing machine are pretty remarkable. The resistance is variable, the more water you add the more Resistance you get. Don't be fooled and fill the water container all the way up and expect to row any great amount of time, you need to start low and work up! I don't notice any noise other than some water sounds but that's to be expected. The display could be better, but it works for what it is. Overall really pleased.

My wife and I bought a pair before the new year. The boxes are heavy, but assembly was straight forward. After just over 1 week of daily use, we heard a snap during a work out and my power stroke was no longer even. The resistance seemed to freewheel midway through the pull. It seemed like a tooth on a gear broke, and now it skipped a bit.

I called Xterra support, and they (Rhiannon) were awesome. Since it was less than 30 days since purchase they wanted me to go back to Amazon for a full replacement. The Amazon return process was easy through the Amazon app. I requested that they call me, which they did immediately! They scheduled a pickup of the broken one for the next day, and the new one arrives in just 3 days. I had to disassemble the broken one and put it back in the box (which we had saved thankfully).

Overall it's a good machine for the price. The seat rollers are not as smooth as the much more expensive machines, but we are still happy with them and their response when one had a problem

Update: replacement came as expected as did the UPS pickup for the return.

We continue to be happy with them. #1 rower is working just fine with no issues, and the replacement for #2 rower has had no issues.

FWIW I've unpacked 3 of them so far and they are all packed extremely well. It is a heavy and big box, but it's well constructed and packed

I can't say enough about XTERRA Fitness and specifically Rhiannon B the customer support rep who helped me. I bought the ERG600W Water Rower almost 2 years ago. The reason why I am writing the review now is because of how the company stands behind their product and the professionalism of Rhiannon. One of the reasons I bought this rower is because of the 2 year warranty. Most other rowers in this price range have a warranty that is under a year. I row a lot. I the past year and a half I have put 27,110 plus strokes on the machine. (I reset the computer by mistake and so don't have the full 2 years). I have the water level set to the highest resistance. When I row I row hard, which is not to say that I am some incredible person, but just that I use the machine, it is not in some closet.
Anyway, the short of it is that I was rowing on Jan 2nd and the rower broke. The warranty expires in a couple of months, so I filled out a service request not expecting much and the next day I got a response (that was the day most businesses were closed for New Years). Anyway today is 1/15 just finished rowing on the new machine they sent at no cost to me.
I really can't say enough.

So the rower is solid. It can put up with me for 2 years. I prefer water rowers because the feel is closer to actual rowing. The machine is pretty simple, it does what it is intended to do very well. My original machine is still solid as well, some small internal part broke in the rowing mechanism. I would recommend this rower over all the other rowers in its' class because of its' overall quality, the warranty, and the company.
I really can't say enough.