Received three different boxes, first one showed up within 2 days, the other two took about 10-14 days; if you message the seller, they'll send you all the tracking numbers. The box with all the steel is very heavy (143 pounds), so have a second person or hand truck near by to move it. I thought my nightmares had come true, as I initially thought I did not receive any instructions. However, they were tucked inside the safety net, you know, the last item you need to put this together. The instructions are not very helpful anyway as I had already built the whole thing. Note that (and this is not in the instructions), the curved steel tubes are inserted into each other. Best way to build the frame is to lay out all the parts, build the bottoms and start connecting everything in a clockwise manner. Also note that sometimes the tubes don't want to fit, so have some pliers on hand to make some adjustments. There's also no anchor kit with is trampoline. Good product so far (only had it for two days now), can be put together with one person and a couple hours.

Bought this for my child and they love it! It's very spacious and sturdy.

I'm a larger person so wanted to make sure this thing was sturdy enough to get on myself just incase I needed to, and honestly it supports my weight and more with ease.

I don't go testing the limits with this, but if you had any concerns with hopping on it as a larger person, toss those out. You will be fine!

Only thing I was surprised about is that it didn't come with anything to secure it to the ground, I had to purchase those separately.

So first off this trampoline is huge and has great bounce. The spring hoop, springs and jumping surface all seem great so far. The legs flex a little especially if your yard isn't perfectly level, but I am pretty hard on it and it seems to handle it well (drag it around yard to move for mowing etc with no issues). Keep reading for my pros and cons.

Pros:
1. If you've got the legs for it this thing will send you to the moon. I have cleared the height of the net with my feet several times.
2. Lots of space with the net at the outer edge. Kids can sit on the padding inside while others bounce.
3. You can assemble by yourself with a little thought. I managed. Nothing is too heavy, net is the only really tricky part.
4. Handles the weight we have put on it well so far. I'm about 200lbs and my 4yo is about 40 and there is no way we could hurt this thing.

Cons:
1. My kit came one spring short. I'm not kidding one. Imagine spending a few hours assembling with your kid(s) anxiously nagging you to hurry up only to find out one of the last pieces you need isn't there. Pretty annoying. I understand it's a large number of parts, but would it kill them to include a few spare bolts and springs to avoid this issue? And yes, I'm positive I didn't lose any. I opened all boxes and assembled in a clean concrete space, nowhere to lose parts.
2. Take your time when you secure the base of the net. The downside of it being outboard is there is the possibility for a small kid to slip between the net and pad if you hit it just right (wrong). Making the connections tight minimizes this issue.
3. As mentioned earlier if your yard has a slight slope and you don't shim it level you can see the legs flex sideways. Recommend making sure you find a flat area for this.
The spring pad seems cheap and holds water. Do not expect it to hold up to many years of outdoor weather. Seems fine so far other than taking too long to dry after rain.
4. More of a complaint than an issue, the ladder is pretty cheap and tubes are too small, so if you climb it barefoot it digs into your feet a little.

Overall good value for money. Will see how coating on steel parts holds up over time.

My 7yr old twin Grandsons used the trampoline from the beginning of Spring until the end of Summer. At the end of the season one of the metal poles bent creating a chain effect that bent several other poles. I took pics and sent them to H&L / Kangaroo requesting replacement parts. They couldn't have been more accomidating. Rather then sending me replacement parts...........the shipped a brand new trampoline to me at N/C. They went well above and beyond what I was expecting from them. I would definetly recoomend purchasing any products from this company!

Thankfully I was able to get ahold of the seller through email and they were amazing. They apologized for the missing parts and asked which ones were missing. I recieved the missing parts within a week!!! Now the trampoline is put together and my kids love it!!! Assembly took a little time because the directions were a little difficult to understand but overal I am very happy with my purchase and the customer service I recieved.
Original review below.
I never do reviews because I never really have any issues but today deserves a review!!
Recieved 3 boxes in the mail today and was super excited to put it together. Opened it up and the net and foam pad looked great. As soon as I started getting it set up I realized that I am not only missing a frame rail piece but alot of screws! I am very pissed off because not only do I feel like I just wasted my money and got ripped off but there is no way to contact the seller except a message in the hopes they get back to me!!!