This is a terrific trampoline.

First, I want to comment on the seller. The promised delivery date was 6/9 - 6/15 and the actual delivery was on 6/7. The trampoline was delivered completely two days early and the boxes were in good condition. Since I had no problems with the trampoline, I cannot comment further on H&L Direct, but in fulfillment and delivery, they are top notch.

I really like the trampoline. I've had two other trampolines over the course of my life and this one is better than either of those. At 15' and having 250# weight limit, I expected the hardware to be bigger. The tubes, springs, and fittings are smaller than other trampolines. That is not a bad thing. This trampoline is ENGINEERED. Note that there are ten legs supporting the trampoline. There are 90 springs. The net support is attached to the trampoline with a pair of bolts. Once the net is hung on the support poles, the entire structure is well formed and very rigid. All of this makes the larger trampoline very bouncy and very solid to use and move. The pad is large and thick and completely covers the springs. It has a skirt that holds it tight around the circumference of the trampoline frame. The kangaroo in the middle of the mat makes it easy to stay in the middle. No one has hit the net at full force yet, but, assuming the opening is zipped, I do not see any way someone could go through the net or between the net and the trampoline pad. The structure strikes me as very safe.

The only concerns I have involve the longevity of the plastic spacers between the poles and the trampoline and the plastic pole tops that hold the net in position. Not sure these will hold up to many seasons of direct sunlight. Hope I am wrong or that these are available as replacement parts.

A lot of people have complained about assembly. This surprises me as I found the trampoline very easy to assemble and only needed assistance during the assembly of the base.I pre-assembled the five base legs then had my wife and son hold the ends of the unclosed frame as I added each section. Then I laid the mat on the ground and installed the springs. The springs only go in one way, so you loop them onto the mat hooks then pull them into the frame slots. The spring hook was helpful and you need to add the springs at gaps so you do not need a winch to finish the job -- all of that is in the directions. I really like the way the poles go up. Each pole is two pieces. One slips into the other and is locked by a spring loaded button. The net holders snap on top of each pole the same way. The pads slide over the pole then each pole is attached to the trampoline using an eye bolt and a standard bolt. The pad ties on with elastic straps. You do not have to tie all of them, though, because the skirt of the pad holds it over the frame. The net slips over the top of the pole then you pull elastic straps with plastic hooks under the frame and attach each plastic hook to a corresponding eyelet (the triangle things around the circumference) on the trampoline mat. People also get excited about the ladder. I installed it, but do not use it. Were I shorter, I might. It works but is tough on bare feet. If I used it, I would wrap it in some kind or pad or attach a board above the pipe.

I highly recommend this trampoline as safe and fun.

Received three different boxes, first one showed up within 2 days, the other two took about 10-14 days; if you message the seller, they'll send you all the tracking numbers. The box with all the steel is very heavy (143 pounds), so have a second person or hand truck near by to move it. I thought my nightmares had come true, as I initially thought I did not receive any instructions. However, they were tucked inside the safety net, you know, the last item you need to put this together. The instructions are not very helpful anyway as I had already built the whole thing. Note that (and this is not in the instructions), the curved steel tubes are inserted into each other. Best way to build the frame is to lay out all the parts, build the bottoms and start connecting everything in a clockwise manner. Also note that sometimes the tubes don't want to fit, so have some pliers on hand to make some adjustments. There's also no anchor kit with is trampoline. Good product so far (only had it for two days now), can be put together with one person and a couple hours.

We have had this for a few months now and our kids love it!

Everything was perfect! This seller was amazing! I needed this trampoline in short notice. The seller stayed in contact with me. It was shipped right away. It does come in three packages so it can take about 5 days to receive, It arrived just in time! Easy assembly. Definitely need a strong man or two in order to get the springs on. I feel that it is extremely sturdy and very safe! Great customer service and wonderful product! We love it!! Thanks so much for everything!

EDIT: Customer service is pretty great, and they have prompted me many times to edit my review .. so here goes.

It is a really great trampoline. Pain in the ass to get together but seems to be good quality. Will let you know in a few months lol. I wouldn't suggest putting the hoop on, doesn't seem sturdy , so we are going to put it somewhere else in the yard. Just make sure all your boxes get sent cause I guess one of mine was lost in transit and I would have never known. Lol.

We ordered this in February and have saved it as a surprise.. I'm giving everything a one star seeing as it came without the enclosure, the spring padding and no instructions. No pole for the hoop. I am severely disappointed. I broke my bank to buy this for my son's birthday and here we are setting it up as a surprise completely in the dark. And with missing pieces. Awful. I am so disappointed. Just hoping they make it right because now my 3 year old probably wont get a chance to play as it is not safe at all!