Companies did 100% behind this product at least after a year is used and they replaced it with a new one

Looks nice good quality great price!

The media could not be loaded. I purchased this for an outdoor shower and I'm so glad I did! The multifunction handle allows you to utilize a rain forest shower from above, a hand held hose which is perfect for giving the dog a bath and a water spigot at the bottom for rinsing your feet etc. I had a plumber install this for me. He was so impressed with the look and functionality, he purchased the same shower for his home the very next day!

My wife and i selected this shower because of its unique exposed look and because it was hundreds cheaper than other brands.

After unboxing it we noticed the shower head had a small chip on it. We contacted the seller and after sending a picture and the order number we had a new fixture head within a couple of days.

It took me a couple weeks get to the point of installing the shower unit because i did a complete bathroom remodel and order this ahead of time so that i would have everything on hand.

To install a made a plywood template that was the same thickness as my backer board and the wall tile i selected. This allowed me to lone up the plumbing and not have to worry about the shower not being center because the npt adapters weren't lined up right.

After i installed the rough plumbing i realized that i needed an extension bar to raise the shower head to the appropriate height. I again reached out to the seller and they quickly shipled it at no charge or cost.

I then uninstalled everything and tiled the shower walls. One the grout was dried i then began installing the finished shower only to realize the the eschucheons were about a quarter inch shorter than what i needed. Reaching out a 3rd time, i was afraid that the seller would say that i was past my return point. However this was not the case and they sent me longer eschucheons that fit perfectly.

All though this shower is "designed/designated" as an outdoor shower it works and looks great indoors.

Do's

Do make a template if you plan on self installing (so much easier)

Do ensure that you have your final shower height selected before you drill in the tile for the shower rise mount. I learned this the hard way which is why i ended up contacting the seller about the longer eschucheons, otherwise i would have had more holes in my shower wall than i planned.

Do contact the seller with questions or for support, they are quick to respond and helpful.

Don't

Don't worry about the quality it is a well made product and i believe that the seller firmly stands behind it.

-Steve

This item does not hold up if you live near the Gulf of Mexico. However, the support team resolved my issue in no time. Otherwise a great product.