I got curious about why the iron quit so I took it apart. Two wires, the neutral and the ground were pulled loose from the circuit board, obviously my fault. I must have accidentally pulled against the iron rather hard as the wires were soldered and fastened securely with the tiniest zip tie I have ever seen. Anyway didn't want to cost the sell as was my fault.
Ordered in February quit in August. Was not very expensive but also wasn't used very much either. Did I get my monies worth. Maybe, but I expected more.
While it worked it was great. Got hot fast, stayed hot. Tip was difficult to keep tinned, maybe not the best tip material but ok. Element did not burn out, the light does not come on and no heat.

She loves it and can't wait to use it!!

If you're buying this soldering iron, chances are you're a beginner. Maybe this will be your first time ever soldering anything, and -- like me two weeks ago -- you know nothing. Since the item includes zero instructions, here's a bit of info I hope you find useful.

(1) This is *not* a piece of worthless junk, as some reviewers assert. It's a fine-enough product if you're new at this and are not ready to dish out ~$100 for a really good soldering station. It's good to learn on.

(2) Google "tinning" and watch a few videos on soldering tip maintenance before you first use this. Without proper maintenance, it will seem like the soldering iron has stopped working (not getting hot enough = not melting nothin') after a few days. But it's working fine; the tip needs to be tinned and cleaned.

(3) What the heck is that little sponge for? It's to wipe off the soldering iron's tip to keep it clean while you work. Make sure the sponge is moist! I was an idiot and used it completely dry until ... see #2. Also consider spending $10 on the following item, which is a different and slightly more effective way to clean the tip: "Hakko 599B-02 Wire-type soldering iron tip cleaner."

(4) This iron has a little temperature dial that goes from 200 to 450 degrees Celcius. Hotter is better, so might as well crank it up to 11 for full soldering superpower, right? Wrong. For most applications, 300-350 will work just fine. Hotter than that is overkill, and ... see #2.

[UPDATE] Having used this for a few weeks now, it seems like the weak link is the solder wire that comes with this product. Throw that wire away and buy this: Kester Solder 60/40 .062 DIA. 1LB SPOOL. It's like night and day. My soldered connections no longer look all brittle and crumped up. They are as silvery and full-bodied as Fabio on a tropical photo shoot.

This is the most used product I use to safely create holes on plastics to use as planters. It is important to open the window to air out the unpleasant smell while using the product.

Tuve algunos inconvenientes, pero el vendedor resolvió el problema y fue muy amable, los recomiendo.