Excellent, My teacher recommended it to me and I loved it

I've been using the Emeet Luna for several months and it works well. Easy to set up, clear audio (mic and speaker). Compares well with my Jabra 510 but at a much better price. I highly recommend this product.

Latest update: their customer service ream contacted me, and they are very responsive. Following their instructions to see if it will fix the issue. They said they'd refund or send a replacement if the instructions didn't fix the issue.

It definitely is a very nice, well-constructed product when it was working, so I definitely hope this works.

Updated:

The phone often doesn't work. It's made calls frustrating. That's unacceptable.

The build quality is great (aluminum, not plastic), and it looks nice. More importantly: so far, it's performed exactly as needed. I have a lot of white noise going in my place, and would have to turn my various fans and ac off when taking or making calls.

The voice AI (you have to enable the option) seems to do a great job filtering background noise, as no one seems to have had an issue hearing me. Also as important: I can hear the person clearly. Sometimes I've turned a fan off just to concentrate more on a call, but that was personal preference, and not a shortcoming of the speaker; it's loud enough.

For the price (around $65 at time of writing), it's a great value.

Occasionally I'm told that the other person hears feedback. Can't quite figure out what's causing it and how to mitigate it. Overall, it's pretty good for teleconferencing though. Good sound quality (at both ends), easy connection, good battery life. So for me, the performance justifies the positive ratings and reviews that this product has received. Sure beats wearing a headset for two hours.

I got this for two main reasons "” to use with my laptop, for Zoom meetings, and as a speakerphone for regular phone calls. Overall I like the unit quite a bit. I'd say somewhere between 4 and 5 stars. Ease of use is definitely a 5. Value is a 5. Sound is closer to a 4, I'd say. I tried this out both connected to my phone as well as to the laptop, with me speaking and with my wife speaking. Somehow it sounded a bit better with her voice than mine"”when I was speaking through it and she was in the other room with her phone she said it sounded a bit hissy at the end of some of my words, and I sounded far away. When she was speaking through it and I was on the phone in the other room, it her voice sounded excellent to me, both in terms of clarity and closeness. We also tried it with a Zoom meeting, with the unit connected to my laptop, and we had the exact same experience"”with me hearing her very clearly when she was speaking into the Luna, and her having minor complaints when I was talking into it.

So maybe it works better with voices with less bass? Anyway, I was and am pleased with the overall sound quality and will definitely continue to use it. I especially like it for Zoom, because I'd prefer not to wear headphones or earbuds for my meetings, and the sound from my laptop isn't really loud enough, and those things become irrelevant with this external speaker/mic unit. 

Connecting it to devices is super easy. It comes with a bluetooth dongle thing that plugs into a USB port on the laptop, and when I popped that into my laptop, it took about 3 seconds for the computer to set it up (Windows 10 machine). It just worked, no troubleshooting necessary. The dongle stores in a tightly fitting compartment in the back of the unit. Easy to remove, but doesn't seem like it'll fall out"”that was a thoughtful bit of engineering.

I tried connecting it to my phone with the included 3.5mm cable, but it didn't sound very good that way"”a bit crackly and just not clear enough. Bluetooth was WAY better, and it took 2 seconds to pair with my Samsung phone. I'm very happy with the bluetooth option, and like that I can answer and hang up the calls with the button on the unit, so I can just leave the phone there on my desk and not have to pick it up to answer the phone.

The buttons on the unit are easy to use, and clearly labeled. When you're talking on the unit, if you need to mute it for a second, you can hit the mic button, and the LEDs glow red to let you know that it's muted. I like that visual cue. I haven't tested out the noise canceling feature, but there's a button for that, too, and I like that there's the option to use that feature or not depending on the circumstances.

The Luna comes pre-charged so you can use it right out of the box. Once the unit has been powered on, you can give the power button a quick touch and the LEDs will light up, showing how much battery power remains. For my unit, 4 out of the 5 LEDs lit up, so it came 80% charged. That's a nice touch because it's always a bit of a bummer to have to charge whatever new gadget you got for 6 hours when you really just want to take it out of the box and test it out!

One complaint I have, which would be super easy for the manufacturer to remedy, is that the manual is unnecessarily small. I included it in the first picture I uploaded. It could be double the size, and so much easier to read, and still fit in the box. I know very few people read the manual, but it actually contains good info on how to connect it, a very clear diagram of the various buttons, etc. Given that manuals these days are often super crappy, I was overall quite pleased with the quality of the manual"”I just wish it were bigger.