wrong color showed up, contacted jumpzylla team, they had new pad to me in no time. also didnt come with the net, again they got me squared away. broke a couple poles (the vertical poles are really cheap) tehy sent new ones. overall it is a $500 tramp, so not going to be the best built but the JZ team does care and are very helpful

TOTALLY love this trampoline ....replaced a few poles and received them July 3rd ..THANK YOU so much...
although I wanted to know if I could order extra poles...Maybe 5 top and 5 bottom ...after putting the new ones up ..you can tell the others a little bent...SO just want to be safe and replace those also.. Please let me know if this is possible...

I purchased this trampoline (12') for my 4 year old grandson and we are in Florida.

For the week I have had it - it has been through rain, wind, sun and different weights.

This trampoline comes in one well packaged box. The box is heavy and it is 59" long, 23" wide and 7 1/2" deep. It comes with easy to read directions - with words and pictures. There is a link for an installation video if need and all there links to find/ contact them if needed.

The frame cover, net and mat are just folded in the box. The springs come in two different boxes and they give you one extra. The plastic T-Connector are in there own package (flat cardboard with the see through plastic) and the Steel T- Connectors come in two boxes (4 in each box), All the hardware comes on a piece of cardboard with the see through plastic and everything is labeled - it also contains 2 spring pullers and the wrench needed. The poles for the side already have the foam covers on them but are in two pieces. They just push together with buttons and the buttons pop out when in place. It does come with a two step ladder that only rests on the frame (little curves to hold it on). You do have to watch the ladder if the trampoline moves it comes loose. Also I think you have to have your own screwdriver to put the screws in the ladder.

I've put trampolines together before so I had the legs, frame and 4 springs hooked to the mat before my husband and sons got home from work to help. It is very easy to put together.

The frame is well made with heavy duty steel and the springs are strong. But the legs are a little on the scary side. They are a cheaper metal and snap together with the buttons, so I've been keeping an eye on them as different people jump. So far so good.

We have had my 40 pound grandson and me 5'3" , 110 pounds on it together. Then my 6'2", 220 pound son and grandson on it, then my other son 6'1" 160 pounds and grandson on it and it has held up. It does make a lot of squeaking noise when jumping, but everything looks good.

The plastic t- connectors hook to the top of the side poles and then there are fiberglass sticks that go in the top of the net to hook to the side poles (the fiberglass is 8 sticks, not one solid one to make it easy to assemble.) Once the net is on you do not hit the poles.

The pad that covers the springs is easy to put on and is on the outside of the net. There is a warning sticker on it and the mat has there emblem on it.

Important - there are little gaps on the inside of the net that small feet could slip through but a little on the hard side to do.

The door comes with a zipper and clips to double secure it for safety. The only issue with the door is it doesn't open that wide and makes it hard to get in and out of - if you are bigger than a small 4 year old.

Also in my box it had paper that I won a free trampoline sprinkler - I'll check that out later.

Hope this review helps anyone looking to buy a trampoline.

We love this trampoline. We've had it for a few months now, and it's been absolutely fantastic.

Assembly was about as easy as could be expected. It was very simple and straight forward, with good instructions and thoughtful design. I had watched a few videos and was dreading the tedious net tie downs, but our's came with straps and clips that made it so much easier (and faster) than expected. All told, it took about two hours and only required a second person for one small part.

The bounce is fantastic and the trampoline does it's job - getting the kid's (and occasionally the adult's) crazies out - even better than we expected. It's even relatively quiet, which is something we were concerned about. Well, if you don't count the kid's joyful screams and laughter. The springs are relatively quiet anyway.

Super satisfied with this one! (We got the 10ft, by the way)

I figure 3 months is a decent amount of time to gather thoughts on this trampoline. Originally, I was looking to buy the same trampoline that I purchased at the start of "lockdown" which had lasted 3 years of extreme use and weather made by a different company. Unfortunately that model was no longer available. This Jumpzilla trampoline was easy enough to assemble by myself within a 2 hour timeframe. Visually it's a good looking trampoline. The cost was considerably more than my previous trampoline. Within a few days one of the curved safety net support poles bent. After reviewing most of the other reviews, I found that I was not alone with this issue. Upon contacting their support team, they quickly and generously handled the problem. Once the problem was corrected, it was back up and running. It is used almost daily for an average of 1-2 hours. The load has been 2-4 children within the age ranges of 8-12 years old. I have jumped (190lbs) with 2 kids and the integrity of the trampoline feels strong. It sits in unshaded direct sun. Overall, aside from the cost difference of our last trampoline, it feels like a great purchase and the customer support is fast to respond.