It works very well once you get it connected to the internet. Getting to this point is a journey. It works without a web connection but all of the features it has with an internet connection are useful. I know some reviewers would like it to have more tools like price out what you spent on electricity. But, you do get total power per charge. Where I live, l know the price per KWhr so I can calculate the cost easily.

My problem accessing the internet began with using my galaxy S 21. The charger could not find my wifi network, nor did it see any of the networks around the neighborhood. Nothing! Next I tried to manually connect my wifi, BUthe process froze. I located a procedure on a forum to reset the charger. First unplug the charger and then your modem. Plug the charger back in and then go to the electrify america app, press home and then restart the connection procedure. Quickly plug in your wifi. Hit the three dots at the top of the screen it will open a page which has a factory reset option. Once I learned to factory reset, I then tried all three of my routers and the process froze each time. I called the help line and they were puzzled because all of my operating systems were current versions. They could not figure it out. It got bumped up to the next level and was told I would get a call in a few days. The one tidbit I did learn is that you can turn off the phone wifi and toggle it back on which is an easier way to get to the factory reset. All of what I described occurred just this morning. On a lark I grabbed my wife's iPhone and I had no problem finding my home wifi. It connected right away. Now I can see the unit and all of its web features on the iPhone, my android and believe it or not my iPad. So, my conclusion is that there is a software glitch caused by my up to date android operating system. On forums I read that both androids and iPhones have had the freeze problems like I experienced. They were probably due to the version of operating system that the devices were running at the time. The one thing that struck me is that electrify america's software has not been fully tested with all version of operating systems customers are using. Buy the way I would have tried my iPad next if the iPhone had not connected.

The install was simple. Everything is included to mount to the wall. Connecting to my wifi was not flawless, but 5 minutes with tech support (who are excellent by the way) took care of that. I just had to clear the app and re-download it. I'm using this to charge a BMW iX.

Review Update: I regret that I jumped to conclusion during the first review. The issue turned out to be with my electricity flickering. My house was built in in the 50s and the electric lines are above ground. Electrify America not only helped me figure out the issue but they constantly followed up with me to ensure that the charger is working. The charger works well and I am very satisfied. It is one of the best customer service experience I have had with a company. I highly recommend the product and the company.

Original Review: BUYER be aware. There is something seriously wrong with the way these chargers are designed. I had to return the first charger due to constant red led fault error. The replacement unit worked for two weeks and it just stopped working tonight. I am getting the dreaded red led again on the charger. I reset it a few times and it is refusing to work.

I had my electrical installer check the lines and there is nothing wrong with my NEMA plug or wiring. The charger is only 10 feet away from the electrical box.

Electrify America customer service is good and they will try to help you but there is not much they could for a seriously bad product. What a waste of money.

Easy to install and chargers the car no problems. App is easy to use. Would recommend.

Installed 50A service to my garage for this, and it will take full advantage of it. I own a Kia EV6, so the free public charging through this company is why I went with this charger. I wish I had looked more into other options. Electrify America has virtually no service in my state. Also, I have had several instances of my car not entering a charging state. In each instance, I can no longer connect to the charger and have to cycle the power. I should not have to babysit my charging status so I can get to work the next day. Lastly, it is a little bulky compared to other options.