We bought this trampoline last year after good reviews and looking at the price point as part of the consideration. It was relatively easy to set up and understand the instructions. We were able to get it set up in just a couple of hours(as our 4 kids were "helping") so that was impressive. Our kids used it for over 6 months when a couple of the older kids tackled each other into one side of the netting/poles. They were perfectly fine(thanks netting!) but the poles were bent. I wrote the company and told them I would need to purchase some extra poles to replace the bent ones. They wrote me back within 24hrs and asked me to take pictures so they could determine exactly what was needed. I took the pics and emailed them on. They wrote back with the corrected parts and let me know it was under warranty so they would ship it for free with no fees. WOW! I was impressed. Then it came within days. My husband and boys fixed it with ease and they were all the right parts. HIGHLY recommend this brand for not only the construction of the trampoline but the customer service is above par! I will always support a company that has a quality products, truly takes care of their customers and stands behind their warranties. Outstanding!

I purchased this trampoline (12') for my 4 year old grandson and we are in Florida.

For the week I have had it - it has been through rain, wind, sun and different weights.

This trampoline comes in one well packaged box. The box is heavy and it is 59" long, 23" wide and 7 1/2" deep. It comes with easy to read directions - with words and pictures. There is a link for an installation video if need and all there links to find/ contact them if needed.

The frame cover, net and mat are just folded in the box. The springs come in two different boxes and they give you one extra. The plastic T-Connector are in there own package (flat cardboard with the see through plastic) and the Steel T- Connectors come in two boxes (4 in each box), All the hardware comes on a piece of cardboard with the see through plastic and everything is labeled - it also contains 2 spring pullers and the wrench needed. The poles for the side already have the foam covers on them but are in two pieces. They just push together with buttons and the buttons pop out when in place. It does come with a two step ladder that only rests on the frame (little curves to hold it on). You do have to watch the ladder if the trampoline moves it comes loose. Also I think you have to have your own screwdriver to put the screws in the ladder.

I've put trampolines together before so I had the legs, frame and 4 springs hooked to the mat before my husband and sons got home from work to help. It is very easy to put together.

The frame is well made with heavy duty steel and the springs are strong. But the legs are a little on the scary side. They are a cheaper metal and snap together with the buttons, so I've been keeping an eye on them as different people jump. So far so good.

We have had my 40 pound grandson and me 5'3" , 110 pounds on it together. Then my 6'2", 220 pound son and grandson on it, then my other son 6'1" 160 pounds and grandson on it and it has held up. It does make a lot of squeaking noise when jumping, but everything looks good.

The plastic t- connectors hook to the top of the side poles and then there are fiberglass sticks that go in the top of the net to hook to the side poles (the fiberglass is 8 sticks, not one solid one to make it easy to assemble.) Once the net is on you do not hit the poles.

The pad that covers the springs is easy to put on and is on the outside of the net. There is a warning sticker on it and the mat has there emblem on it.

Important - there are little gaps on the inside of the net that small feet could slip through but a little on the hard side to do.

The door comes with a zipper and clips to double secure it for safety. The only issue with the door is it doesn't open that wide and makes it hard to get in and out of - if you are bigger than a small 4 year old.

Also in my box it had paper that I won a free trampoline sprinkler - I'll check that out later.

Hope this review helps anyone looking to buy a trampoline.

Seems to be a sturdy well built product. Is a bit difficult to put together by yourself, but able to be done. The steaks are definately not a good hold down. We ordered some from Amazon. The directions are fairly easy to follow but the hardware kit doesn't have the same letter markings so a bit of thought had to be put into it but mostly straight forward. I would definately recommend a ratchet wrench or impact driver, but comes with a small wrench.

This is a great trampoline for the money. We've had it for over a year now and my kids love it. Very easy to assemble, rugged enough for my wild kiddos, and all around a great buy.

I want to point out that their customer service is unmatched by anyone I've ever dealt with in all my years on this planet. I reached out on more than one occasion to get a couple spare parts that were damaged from storms we had. They were not only very quick to respond but they provided the parts at no cost to me, even when I offered to pay. It is very rare in my experience to receive such amazing customer service like that anymore.

I'd buy this again for that reason alone. Thank you!

Came on time and all the pieces were present and intact. We did find out that if the holes on the legs aren't aligning with the T piece, you need to flip the legs around. So while the instructions don't say that there is a right or wrong way to put the U shaped leg on, there is. That was the only hang up we had with assembly. There are some very easy to follow videos on YouTube that are even easier than the written instructions. We had it put together in a few hours.