The dehydrator is a power house! I bought as a gift for my husbands birthday and he is over the top happy. He has used it almost everyday since he opened it. I normally don't pay much attention to these type of things, but I noticed the debts today and asked about them. He said, it came out of the box that way. I did get this on sale so for the price, I will not bitch. However, if I paid full price, I can tell you, I would be raising cane.
He has done
Chicken, beef, peppers, vegetables and more to come.
The sheet metal is very thin, my husband worked in sheet metal for years. He said he thinks they pulled the cover too tight when fastening.
My only recommendation would be other than looking into the denting problem, is to add some silicone sheets as an option for the trays.

I read many independent product reviews which indicated the 10 tray unit was the best value. I also read many of the 1-star reviews. Figured I would go for it. Like any electronic devices, it will more than likely work like a champ or, less likely, fail miserably from the get go.

I have had the unit running non-stop for over a week now making raisins. Nothing but praise for this dehydrator. Great capacity. I was able to put something like 15 lbs of grapes in. Definitely needed the fine mesh silicone material because the shelf grate spacing is pretty big. Heating top to bottom is fairly even. The bottom 3 or 4 shelves get less warm. From left to right the units heats more on the right half due to the rotation direction of the fan. No surprise as it is a glorified hair dryer. This was no big deal as I just rotated the shelf periodically 180 degrees to get more even work done. I haven't instrumented with a thermometer to test heating consistancy but it seems to be very stable otherwise I would have severely baked grapes. So temperature control is good.

The biggest surpirses were the temperature setting resolution and how dang quiet the fan is . The manual seemed to indicate that this would jump by 5 degree intervals. Nope - 1 degree resolution. The 48 hour timer is nice. You can increase the run time whenever you want, adding or subtracting time as needed. Same with the temperature. And like I previously mentioned, been running non-stop for over a week at 120F.

The unit's outer case is injection molded plastic which was initially a concern but I have the unit on a metal cabinet in the garage just in case. The heat exhausted from the unit is keeping the garage pleasantly warm. I imagine operating inside would warm the house nicely. The outer case does get warmer toward the top front where the controls are which, as an electrical engineer, concerns me but it isn't so hot that you can't touch it. Shelves slide in and out easily which suprised me as the interior seems to be fabricated from a plastic as well. So far I haven't noticed any deformation of the interior as shelves continue to slide well. The door is rubs a little on the bottom because the molding wasn't trimmed quite enough. No big deal.

When you first operate the unit, you would be wise to heed the instructions and run for at least 1/2 hour to burn out the incidental oils left on the fan motor and heater from the manufacturing process. It is no big deal. It does smell but folks, it is not out of the ordinary. I ran mine for over an hour at 165 until the odor dissapated enough for me to be confident I wasn't going to get vaporized oil on my grapes.

Overall, so far, worth the money. I've made almost 10 lbs of raisins. Looking forward to making apple and banana chips. Fingers crossed the unit continues to operate as well.

I made two batches of chicken and beef jerky. Both turned out very well and the dehydrator worked flawlessly and exactly as expected. Accurate temperature control, easy to clean and use. Recommend this dehydrator.

Great product. So much space for food but not that much space on your counter. It took up less spade then our previous circle dehydrator and fit 2x the amount of food on the same number of trays.

Very pleased

Overall the product is a good value. One caution, the underside radiates a lot of heat and it will damage counter tops. I built wooden riser that allows air flow under the unit.