I never before had a bidet, but eventually (now that I'm retired) decided to get one. The hope was that this bidet would allow me to be washed/clean after going, vs simply the wiped but not clean that paper alone gives). This unit does in fact do what I expected, but it was a major PITA to install initially.

Before starting, I had expected the entire install to take a few hours at most (since I have done some toilet installs/repairs over the years, and this is just a seat install plus a little extra water plumbing). Instead I ended up spending about 3 weeks (during which time I was not able to use that toilet in the house) before the job was done. The install problems were mostly the result of 3 issues.

First off, I've never seen a toilet seat require anything like the mounting that this bidet required (a mounting piece bolted to the toilet, using a non-obvious bolting arrangement, and then the bidet snaps into the mounting piece). That first problem (non-standard mounting required) would be OK, if the instruction manual walked you though how to do the mounting. But the second issue is that the instruction manual is (in my opinion) poorly written and way too lacking in important details. In the case of the mounting it included just a few sentences and a non-detailed diagram on how to "How to mount the plate". This was enough info to get a clue as to how to do the mounting (of the bidet seat to the existing toilet), but it still took me several attempts to get all the required pieces bolted down in an order that was fully functional (tight fit to the toilet, and bidet snaps into mounting bracket). Eventually I found a setup that seems to fully work (and I'm guessing was the intended "correct" way to mount the bidet), but I could have avoided hours of "trial and error" if the instruction manual was simply detailed enough to explain which parts (in which orientations) get bolted to which other parts.

But the third issue (and the one that took the longest time for me to resolve) was that the only supplied plumbing tee joint (this kit has) assumed that your existing toilet plumbing used the same pipe and thread size that the bidet uses (and naturally my existing plumbing used different pipe sizes and threads). This kit did not supply multiple tee joints (which match different existing plumbing fittings), nor did it supply a few adapters (to allow the single tee joint to be used with differing existing plumbing). As a result, I was left to find/buy/install the needed plumbing adapters myself. This was a time consuming (and far from free) process (although the employee at the hardware store did help greatly in identifying which plumbing adapters I needed).

And, of course (just to make the process even slower to complete), all of the plumbing adapter screw joints (to the plumbing adapters I bought at the hardware store) leaked when initially installed. This last issue wasn't really the bidet manufacturers fault (except for the fault of requiring me to get third party adapters to attach the bidet to my existing plumbing), but it did require me to find/buy/use some plumbing joint sealant to fix the leak problems (of course with the covid-19 slowdown in amazon.com shipping, getting the sealant alone accounted for about a week of the install process).

Oh, and as yet another example of poor install instructions, the manual told me to plug the unit in, cover with plastic, and then test all functions (as the final post-install step, before using the unit). I did as the manual instructed and naturally nothing worked. However, when I removed the plastic and sat my bare butt on the unit it worked fine. So the likely reason the "test" (the manual itself told me to do) failed was due to the anti-splash sensor built into the unit (which deactivates the unit when someone isn't sitting on it) vs any failure of the unit itself. However, a better written manual could have totally avoided this issue, instead of requiring me (the end consumer) from having to figure this out on my own!

But when all is said and done, I now have a working bidet that does a good job of cleaning my back side (and cleaning both sides for my wife). So my toilet has now been converted from a basic toilet to a full washing (bidet) toilet. Would I buy this unit again? Maybe, as the final result seems to be nice once the install is completed. However, the unit was much more of the "some assembly required" cliche then I had expected it would be!

This unit exceeds my expectations and was pleased that I was capable of self install.

My husband requested I look into this before his shoulder surgery, I did but I have always been a bit skeptical. My son installed it for us. He came home after a 2 night stay and his first words coming out of the bathroom were "Man, this was the best thing I've could have bought." He bragged to every family member about his decision and sent them into the bathroom to check it out. This BB600 has been more than just fancy, it allowed him to take care of business. You see, the year before he had a 'reverse total shoulder replacement' after a bad fall (he was 73). The surgery in 2019 was rotator cuff due to constant use of that arm while recovering. Then in 2021 he fell literally blew out his ankle and the rehab was intense, with zero pressure for 90 days. Those incidents sealed the deal on this purchase. The ability to adjust the water temperature, where the water goes, the pressure, the dryer temp has been a powerful help both physically and mentally in that he didn't require my help and retaining his independence was wonderful for both of us actually. BUT, it's also pretty, from my perspective of course.

I do wish there weren't so many seams to keep it clean; but I finally realized that a microfiber cloth works wonders.

Note: The instructions need to be a little more detailed for a 70 yr old woman to follow or provide a link to a video.

We had to add the handicap arms to the toilet and the plate for that leaves some space under the unit and over time, and there were times he had to sit quickly and that created the crack that did it in. Even now, after the 4 surgeries he won't give up the side handles so it would be helpful to have an additional plate that could slip in under the main unit to keep it level.

That BioBidet took a bit of a beating during the following surgeries, a back fusion of 4 discs and then the ankle SO WHEN IT BROKE (our faults not the bidet) HE HAD TO HAVE A NEW one, ASAP! I purchased the BioBidet HD 7000 and he is one happy guy. We have had friends tell us of their bad experiences with other company models. After they sit down on ours their first comment is how secure it feels, the adjustments, the add-ons the look all gets an 'A'. I installed it yesterday. Life is good again.

We have only had this product installed for a day, so my comments focus on our installation and initial experience. Overall, my wife and I are delighted with this product. I spend a lot of time in Japan and am familiar with the local products, and the Bio Bidet meets and exceeds my average experience in Japan. While this product is a bit pricey, it is definitely worth it to have heated water, a heated seat and a drying fan. We have used the $50-type bidet and I didn't enjoy the very cold water (especially in the winter), nor the lack of controls.

This bidet has functions for both men and women, and good adjustments for temperature controls and the position of the spraying nozzle. I really like the oscillating feature which ensures a good, clean result! While I never had a fan function before, I like this one. It doesn't fully dry one's bottom, but does most of the work.

Installation was much easier than I had expected. I'm an average handy man, but this installation took only about 30 minutes and everything worked perfectly from the start! Attaching the seat to the custom frame on the toilet was not easy, but it works.

Another reviewer wrote that he needed plumbers teflon tape, so I bought some and used it. I had no leaks, so teflon tape would be a good $2 investment. All of the other parts were fully provided and worked as planned. The water hoses are at least 12 inches long, so will often need to be coiled behind and under the toilet. This is understandable as some users will need longer hoses, and I, personally, don't find them unsightly. It would be cheap and easy to buy shorter ones.

The instruction manual is quite good, but I would have appreciated a more detailed description of the different parts of this product. For example, it was not obvious to me where to connect the water line to the seat/bidet.

Despite my minor critiques, this is a fantastic addition to our home.

I highly recommend this product.

Our dr. recommended a bidet and this is our 2nd BioBidet. This bidet is a game changer. It is very efficient and effective and does a great job. Highly recommend.